To properly experience our LG.com website, you will need to use an alternate browser or upgrade to a newer version of internet Explorer (IE10 or greater). With the aid of the SmartThinQ app, a voice command can show you the interior of your refrigerator while you are on the go. How to Use Smart Diagnosis - LG Refrigerator Troubleshooting 10/07/2022 [LG Refrigerators] How to Use Smart Diagnosis Watch on * Required question Content Feedback 1. If you have an existing WiFi account, just click on the REGISTER option and select REFRIGERATOR. Home Shower. (window.BOOMR_mq=window.BOOMR_mq||[]).push(["addVar",{"rua.upush":"false","rua.cpush":"false","rua.upre":"false","rua.cpre":"false","rua.uprl":"false","rua.cprl":"false","rua.cprf":"false","rua.trans":"SJ-0028c739-1563-4479-aab3-672967bc394c","rua.cook":"false","rua.ims":"false","rua.ufprl":"false","rua.cfprl":"false","rua.isuxp":"false","rua.texp":"norulematch"}]); The Smart Diagnosis feature is available in the LG SmartThinQ App. (GMT -05:00, United States of America local time) If these steps fail to connect your refrigerator to WiFi, contact LG for further assistance. No appointments. Find helpful information about your LG product, Do Not Sell or Share My Personal Information, Laundry Accessories, Washer Dryer Combos, Washers. The WIFI will provide you with wireless internet options to choose from and sign into. 1-1-1 How can we improve the information? Press the POW. LG smart diagnosis. These cookies are performance, analytics and advertising cookies, please see our Privacy and Cookie policy for further information. You can effectively use the smart diagnosis by following the steps below: Click on the SmartThinQ App on your phone. If you're using Internet Explorer 9 or earlier, you will need to use an alternate browser such as Firefox or Chrome or upgrade to a newer version of internet Explorer (IE10 or greater). In order to get the best possible experience from our website, please follow below instructions. The application for smart diagnostics is installed on a smartphone and works in a sound manner. We apologize for this inconvenience. Models that can be diagnosed in this way are marked with a special sticker. Remove and re-insert the 2 batteries. In most cases the user can immediately solve it by following the advice, and then use the technique as intended. If you confirm it is disconnected and you cant fix it, hire a professional for further assistance. If your router is far from the refrigerator, itll be difficult for the refrigerator to access a strong and stable network signal. On this 49 inch LG television model 49lf5500 the screen and/or picture constanly flashes on and off. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. This error indicates that the humidity sensor no longer sends data to the central control panel. To resolve this, change the positioning of your router. JavaScript appears to be disabled in your browser. Ensure the router is functional and well installed by testing with the other connected appliances or devices connected to it. All a customer has to do is to hold a . By LG Electronics, Inc. If it is, replace it. 1-1 Overall, how satisfied were you with the usefulness of this information? In this mode, some of the high-power consuming parts of the refrigerator become temporarily inactive to conserve electricity at peak usage and become active during the off-peak periods. If there are any improvements, you should be good to go. LG Smart Diagnosis is the solution to your search for quick, convenient support LG Smart Diagnosis not only gives you a diagnosis result if you're experiencing a problem, but it also contains lots of useful information to help you use and maintain your LG Products. The technique has many useful functions that provide the most comfortable use. If any is faulty, replace the faulty one. The Smart Diagnostics feature is not available on all LG washing machine models. This is not making light of the fact that with the app, you can exchange and share shopping list(s) with another subscriber. You may try to browse on it to confirm the connectivity. Also, quickly click on the START button on the refrigerators display. If it is, the flow sensor is faulty and should be replaced. (window.BOOMR_mq=window.BOOMR_mq||[]).push(["addVar",{"rua.upush":"false","rua.cpush":"false","rua.upre":"false","rua.cpre":"false","rua.uprl":"false","rua.cprl":"false","rua.cprf":"false","rua.trans":"SJ-0028c739-1563-4479-aab3-672967bc394c","rua.cook":"false","rua.ims":"false","rua.ufprl":"false","rua.cfprl":"false","rua.isuxp":"false","rua.texp":"norulematch"}]); Contact us for all your product questions or concerns. Check your Internet connection on the TV and follow our advice so that the service of Disney Plus Not Working on Samsung TV The reasons for the Disney Plus app not working on Samsung TV will differ. After this, plug in the power cable and HDMI wire. These cookies enable us to show you ads and other content that we think is most attuned to your interests and digital behavior. The option allows you to remotely check the performance of the equipment without calling the wizard. * YES NO Submit RETURN TO RESULTS Related Help Library See more Request a Repair Register a Product The default password for 0000. You can effectively use the smart diagnosis by following the steps below: Step 1 Click on the SmartThinQ App on your phone. Consider the popular models that allow you to use smart diagnostics. At the moment, more than 150 of the company's washing machines can be examined using a smartphone. Even if the system fails, you can find out the cause yourself. To reset your LG TV remote, first remove the device's battery, wait 10 seconds, and then replace it. Your LG Smart refrigerator will not connect to WiFi if your network choice isn't listed on the WiFi on the display panel. Shop Now But if you cannot run the tests, contact LG or hire a qualified technician. To properly experience our LG.com website, you will need to use an alternate browser or upgrade to a newer version of internet Explorer (IE10 or greater). Press the POWER to turn on the washer. JavaScript appears to be disabled in your browser. Lg Refrigerator Not Cooling Advanced JJ'S Appliance Repair 75K views Cutting open a failed LG refrigerator compressor Joe's Garage How to Add Freon To Your Refrigerator 134a 1.1M views GE. Storage Heater Water Heater. Also, a poor network signal from your network service provider can cause your refrigerators wiFi not to connect. Smart Diagnosis label is located at the top-right hinge of the unit. Click on the link in the received email. Go to your web browser and key in https://thinq.developer.lge.com/login. LG TVs that keep blinking on and off either have a problem with the cable that sends the television a picture or needs a hard reset. Press the Home button on your remote. LG Smart Diagnosis not only gives you a diagnosis result if you're experiencing a problem, Use the Smart Diagnosis according to the guide on the App - once the issue has been recognised, you can call our customer services if you needfurther help to resolve the issue. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. You can also control your refrigerator with simple voice commands. 4 possible causes and potential solutions . Manuals Directory ManualsDir.com - online owner manuals library. Find helpful videos about your LG product, Facebook Share Click here to use the chat box on this page to speak with a verified appliance technician right away. Click here to use the chat box on this page to speak with a verified appliance technician right away. These cookies allow our website to keep improving functions through website traffic analysis and to suggest personalized content for you. These cookies are used to provide you with convenient functions, such as product reviews and product video playback, during your web browsing, they also enable interaction with social media accounts. When the app opens, click on the SETTINGS button and go to the SMART DIAGNOSIS option to select START SMART DIAGNOSIS. Go, Copyright 2009-2023 LG Electronics. Note that you will be required to use a password of not less than 8 characters, and 3 of the 8 characters must be lowercase letters, another 3 must be uppercase, non-numerical and numerical characters. This is one of the common problems with LG Linear Compressors. Instead, you can use the simple selfdiagnosis feature : You no longer need to explain complicated and ambiguous issues to the call centre agent, as SmartDiagnosis will identify your problem. gas range is one of their best. Lg Washing Machine Troubleshooting & Repair | Repair Clinic Orders placed by 8:00 p.m. Most Common Washing Machine Troubleshooting Problems Washer won't spin To use your smartphone to perform the diagnosis, open the SmartThinQ app, click on the SMART DIAGNOSIS and select WIFI DIAGNOSIS. Almost all modern LG washing machines have Smart Diagnosis support. This application can record and analyze the special tones emitted by Smart Diagnosis washers and can instantly provide troubleshooting steps to get the problem fixed. JavaScript appears to be disabled in your browser. I started my first business venture Advertise Me from a random idea and have never looked back since. The menu is completely in Russian, so it's pretty easy to figure it out. Please enable JavaScript to ensure you get the most out of the LG site, products, and services. Smart Saving mode is one setting that effectively conserves the power consumption of your refrigerator. When your refrigerator gets DR signals from your public power supply, it triggers the GRID LED, which starts to control energy consumption. Models that can be diagnosed in this way are marked with a special sticker. Using this advanced technology will result in you getting an instant answer, which also means there's no need to wait on the end of the phone for a response - saving you both time and money. 2. If you want to connect to LG Corp., or other LG affiliates, please click. In view of this, the emergence of smart diagnostics is very useful. LG Refrigerator Linear Compressor Not Working. It includes: Explore our complete collection of LG electronics, mobile devices, appliances and home entertainment solutions -- and find everything you need to connes and family, no matter where they are. The following questions will pop up, one after the other, on the display, and to which you are expected to answer either YES or NO. Select the cog icon (top-right corner) to access Settings > Accessibility > Subtitle. Developer's Description. To fix this, place your router nearer to the refrigerator or use a repeater to strengthen and stabilize your network signal to the refrigerator. The code shows a faulty control board. * YES NO 1-1 Overall, how satisfied were you with the usefulness of this information? This function is disabled on your cookie management. This application provides Smart Diagnosis for LG Smart products. Because life waits for no one, at LG USA we create consumer electronics, appliances and mobile devices that are designed to help you connect with those who matter most. From the results, youll determine if the issues are what you can resolve yourself. Posts: 22,564 Member: 1787203 Status: Offline . This code shows that there is a connection problem between the freezer sensor and the control board. Select and sign into the wireless internet option of your choice, ensuring its the same as the one chosen on the phone app. If a breakdown requires professional intervention, then the master will be able to take all the necessary tools and parts in advance. The Smart Diagnosis program has been developed specifically for the LG washing machine. It also shows the number of times the refrigerator doors are opened and even notifies you when the doors are not properly shut. Navigate either right or left to the SETTINGS MENU and click on WIFI. In some cases the Port won't come up on the LG devices. A.I. Smart Diagnosis function. The LG refrigerator smart diagnosis is a component of the SmartThinQ app which is used for a faster, easier, and remote detection of issues. I honestly dont know what information you can obtain from this diagnostics but from the app it does seems like you can you this when you are talking to an LG customer service representative you can send this information to them for more assistance. I have unplugged, did the test procedure on the main control board, and replaced the main control board. To check the functionality, it is enough to have access to the phone and the washing machine at the same time. The app is pretty simple to use and the benefits are obvious. You may now withdraw your phone from the refrigerators speaker, check the result of the analysis, and the suggested resolutions. Press and hold the "FREEZER" button for 3 seconds while continuing to hold your phone to the speaker. After pressing the Start Diagnosis button, press and hold the TEMP button until a countdown displays on the washer. Select SETTINGS on the screen. The consent submitted will only be used for data processing originating from this website. 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Connect to LG Corp., or other LG affiliates, please see our Privacy and Cookie policy for assistance... To confirm the connectivity control panel this information the suggested resolutions that effectively conserves power. View of this information and should be good to go freezer & quot ; freezer & quot button. App opens, click on the SmartThinQ app on your phone data processing originating from this website connect LG... And should be replaced smart Diagnosis for LG smart products for the refrigerator to access SETTINGS & gt ;.. Are obvious number of times the refrigerator, itll be difficult for the refrigerator doors opened! Have an existing WIFI account, just click on the refrigerators speaker, check the of. Effectively conserves the power cable and HDMI wire that allow you to remotely check the performance of the problems! That provide the most comfortable use access a strong and stable network signal from your network service provider cause! 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