Its not there as yet. https://www.celebritycruises.com/ca/cruise-insurance, No charges (except for Non-refundable Deposit amounts ). Plan Far, Far Ahead, Royal Caribbean International Cruise Line Refund Policies, Ship Exterior on Celebrity Edge (Photo: Cruise Critic), Aqua Class Cabin on Celebrity Edge (Photo: Celebrity Cruises). March 15, 2020 to April 10, 2020 sailings canceled by Celebrity Cruises: Refundable flights booked through Flights by Celebrity will be refunded automatically and the $200 cancellation charge will be waived. The original cruise fare price and promotion will be protected when selecting an alternative sailing to the same destination, itinerary type and stateroom category within 4 weeks of the original sailing date. If you cancelled your reservation, you are not entitled to the compensation being offered to guests who were still booked on a sailing when Celebrity Cruises cancelled it, due to the COVID-19 related global suspension of cruising. Guests who booked flights independently need to contact the air carriers directly for available options. Celebrity Cruises has been forced to cancel the May 22 Alaska sailing out of Vancouver for Celebrity Eclipse, as well as . Good idea Bo, though interestingly the social site was far more active for oursailing! The insurer may make a decision in your favour, yet do not be surprized if not. I'm a bit leery of clicking on an unknown entitiy. As a result, the scheduled Meditteranean sailings from April 15, 2022, through. If Celebrity must cancel your cruise: Guests are informed of the cancellation and provided specific time frames to either utilize the option of moving their cruise a year forward or request a full refund. No response or refund from Celebrity. If Celebrity cancels you won't lose any of your deposit plus you will be offered 100% cash refund or 125% FCC. Royal Caribbean International and Celebrity Cruises have canceled several trips as the Omicron variant continues to wreak havoc with the cruise industry. Nothing new from X on our credit card! I cancelled online and received an email from X a few days later. If Celebrity Cruises best price guarantee results in a decrease in the guests cruise fare after the Final Payment due date, then the difference will be provided to guests in the form of a non-refundable onboard credit for use on the guests cruise. If you have paid in full, the amount will be issued in the . While on a b2b on the Solstice which departed March 10, we received notice on March 14 that the second portion of our cruise was cancelled. Anything purchased outside of Celebrity Cruises will need to be addressed directly with the property/operator. For bookings made outside of the United States and Canada, a different cancellation policy may apply. I would suggest you go to the official Celebrity site and click the link directly from there. Norwegian's website doesn't have ANY excursions listed anymore on the Puerto Plata day, so there's some bad juju going on, I guess. (Applicable to US guests only.). % 60 to 31 days. Celebrity has postponed the restart . Future Cruise Credits acquired through the Cruise with Confidence program can only be redeemed on the cruise brand with which you made the booking you cancelled. Just got an email that my waterfall tour excursion in Puerto Plata got cancelled. Serenade . All Rights Reserved. For cruises of 5 nights or longer, guests can cancel up to 90 days before the cruise without penalty. The original cruise fare price and promotion will be protected when selecting an alternative sailing to the same destination, itinerary type and stateroom category within 4 weeks of the original sailing date. All FCCs (new and existing) must be used on a sailing that departs on or before 12/31/2022 or within one year from the original sailing date, whichever is later. I was on hold for over an hour to speak to a representative but . Due to the COVID-19 pandemic, the Cruise With Confidence program was launched allowing guests the opportunity to change their price or promotion or even cancel their sailing up to 48 hours prior to sailing. Multiple FCCs may be applied per guest within the same reservation. LauraS Anyone effectively denied boarding in these circumstances will be entitled to a full refund of your cruise fare plus any additional items purchased from Celebrity, a substitute cruise of equal or greater value, or an optional Future Cruise Credit ("FCC") for the equivalent amount you paid to Celebrity. If my current sailing has been canceled and had used a previously issued FCC, what will be the amount of my newly issued FCC? Well, 48 hours and two emails l. Although our practice is to issue a future cruise credit automatically, you may instead submit your request for a refund by contacting us. You will be able to leave a comment after signing in, By 'Generally' insurance premiums are non-refundable unless stated in the T&C's, regardless if you travel or not. If you choose to cancel, the carrier should allow you the use of the ticket within 12 months of the ticket issue date. The original cruise fare price and promotion will be protected when selecting an alternative Caribbean sailing aboard Celebrity Summit departing between 9/16/21 and 10/30/21. How long to get your refund from Celebrity when you cancel cruise due to having Covid. The incremental 25% bonus value that was provided will expire on the original expiration date or on 12/31/22, whichever is later. All FCCs (new and existing) must be used on a sailing that departs on or before 12/31/2022 or within one year from the original sailing date, whichever is later. Like everyone, I am keen for closure for my cruises in the system (next one meant to be 21st April). I would think that most TA's (or back in the day when I was one) run on thin margins and profits so reimbursing before receiving from the cruise line would put them in a pinch My opinion on refunds is that those who live in jurisdictions which have strong consumer laws regarding cruise changes and the like are getting their refunds or face court prosecution whilst us in not so strong jurisdictions are being screwed. Guests booked on that sailing received an. Taxes, fees, and port charges are refundable on all cancellations other than mid-cruise early departures and no-shows. Should you choose to cancel and recieve a Cruise with Confidence FCC, your Celebrity Passages onboard credits will be applied to the new sailing when you rebook. On 1 December 2022 I booked and paid for four excursions to avoid . Powered by Invision Community. Yes, our Emergency Travel Team will automatically change the flights at no cost. We received our credits within a week. I do hope X will refund those in the UK their FCC in a timely manner. Who can I contact about this? Guests who would like to reschedule their sailing for another date must do so at prevailing rates. We were on the 3/6-15 as well. Unfortunately, no. Yes. "YN^[S[}HR"tV{f #)bAtLOlz6loGgnwW]}Olx2+2Zfg]|W""/tvvLdRC}\3~|I6OvNx(1vn#}TFF By submitting the request you will have cancelled your reservation effective immediately. On 3/21/2020 at 4:38 PM, meechee341 said: 19952023, The Independent Traveler, Inc. Cancelled Cruises Refund Tracker/Discussion (merged topics). However, if a guest paid for CruiseCare and their sailing has now been canceled by Celebrity Cruises due to our suspension of operations, their CruiseCare plan cost will be refunded. Please be advised that if your booking was made prior to 01/07/2021, the final payment is due 57 days prior to the start of your cruise. One thing I will say, NEVER, EVER book a non-refundable trip! This would gain X some brownie points I am sure! Our recommendation is to always read through your cruise contract prior to booking, but here are the basics for sailing with Celebrity. When does myGlobal Suspension or Cruise With Confidence FCC expire? Hope it won't be necessary. For contracted groups, the compensation available under Cruise with Confidence would be offered to the travel partner or direct purchaser who entered into the contract and guests would need to deal with that party directly. We had loads of emails through last night cancelling our dinner reservations and upgrade to Premium Beverage package. Why is it suggested to add CruiseCare at the time of booking? I am booked on a Celebrity cruise - booking ref 7415041 - on Celebrity Silhouette leaving Southampton on 29 August 2023 going to Iceland and Ireland. What You Need to Know. Unfortunately here in the UK, we have no other option. A guest has issued a warning about "the worst" type of cabin that passengers might want to avoid. Before booking or sailing on a cruise, all guests should consider their individual risk level for severe illness resulting from pathogen exposure (including COVID-19) and make an informed travel decision on that basis. Guests who cancel their cruise reservations for a cruise that is between one and five nights will not be charged a penalty if they cancel their reservations 60 days in advance of their. Have you checked your RC, that is where you most likely will find 'more representative' answers to your sailing. Once a certificate or booking is confirmed no refund is available and the booking becomes 100% under penalty. OurCruise With Confidence program offered guests the ability to cancel their sailing for any reason, within 48 hours of their sailing date, in exchange for a 100% Future Cruise Credit for amounts paid toward their cruise fare;The program also offered our Best Price Guarantee allowing guests to change their price or promotion up to 48 hours before sailing. So if youre sailing after that, wait a week & see what happens. Several of us canceled due to a friend getting cancer. Guests can purchase CruiseCare, which offers a Cancel for Any Reason feature providing you 90% of the pre-paid non-refundable cancellation fees in the form of a Future Cruise Credit (FCC) to use on a future cruise. Works fine. endobj Refunds will be provided for cruise fares (including any non-refundable deposits), taxes and fees, prepaid gratuities, refundable air, CruiseCare(available to U.S. residents only), pre- and post-cruise hotels and transfers booked through Celebrity Cruises. FCC, still waiting on refund - They're slammed, I'm sure it will come through - Giving them time - The agents have been incredibly helpful - They're so overworked and exhausted now.. To that extent CwC at least offers the chance to retrieve your deposit albeit in the form of a FCC, better than losing 300. Passengers on canceled sailings will automatically receive a future cruise credit equal to 125 percent of the cruise fare paid, to be used by December 31, 2021, for the booking of another cruise. Current Celebrity FCC's issued due to suspension of sailing are valid for use by April 30, 2022 for sailings beginning by September 30, 2022. Prior to the final payment due date, if you wish to change a Non-Refundable Deposit booking to an alternate ship you can do so without incurring a change fee; the change fee will be waived. As shown, penalties for cancellation are higher for Haven Suites, Garden Villas, and Holiday Sailings. Argo., March 20, 2020 in Celebrity Cruises. If they don't I plan on filing a dispute with the credit card company used to charge this. I used it for my March 29th Edge cruise that was cancelled No refund yet..but I trust that it's coming in due time. For sailings booked after March 31, 2022: Cruise with Confidence does not apply. I used the form even though I booked through a TA. Thanks for your answers. Celebrity Cruises Service Suspension: All sailings through June 12, 2020; Alaska sailings through June 30, 2020 Compensation: 125% Future Cruise Credit toward any Celebrity Cruises. Any other canceled sailings can be found here Cancellation Policy Due to COVID-19 If your cruise was canceled by Celebrity due to COVID-19, you'll have 2 choices in regards to a refund: Receive a 100% Future Cruise Credit Request a 100% refund to the original form of payment. P&O Cruises Cancellation Information; Information about available Future Cruise Credits; Frequently asked questions relating to Coronavirus cruise changes; New flexible cancellation policies from the cruise lines; To check your booking status, please visit our My Booking portal. guessing that it will take at least one billing cycle for the refund to show. Refer to the FAQ#1 above for full list of sailings cancelled by Celebrity. A recent enhancement now allows multiple FCCs to be applied per guest within the same reservation. Ships' Registry: Malta and Ecuador. All sailings suspended globally by Celebrity Cruises are March 12, 2020 through June 30, 2021. Adele burst into tears during her Las Vegas residency show on Saturday after she recalled her "terrifying" ordeal.. Ending her string of highly sought after gigs at The Colosseum at Caesars Palace . Plus, our limited-time bonus onboard . There is no need to call to initiate the process. Celebrity Cruises. Unfortunately, at the time of cancelation, all promotional offers, amenities, and value adds are removed and will not carry-over to future reservations. If you prefer a refund, this request for any funds paid over-and-above . It provides reimbursement if guests are quarantined for coronavirus (COVID-19) while on the trip and unable to return home on the originally scheduled date. Will the requirement for anyone over 70 years of age to have a physician form certifying they are fit to travel be a permanent policy even after the virus subsides? If you request a refund, your 125% FCC will be deactivated. s&+tA2KZ5%"zAV7 , 30 days or less. A couple of reports on there of refunds received but it is not clear whether they are TA or direct bookings with X. I think that X would have to refund to TA so TA can refund to passenger. April 11, 2020 to June 30, 2021 sailings (with the exception of any previous canceled sailings), and any additional sailings canceled by Celebrity Cruises: Refundable flights booked through Flights by Celebrity will be refunded automatically. Celebrity Cruises and Royal Caribbean International, both subsidiaries of Royal Caribbean Group, have canceled cruises as COVID continues to spread. Exceptions are any cruise booked under special non-refundable terms. Move their 2021 sailing to 2022 to retain their current rate and promotions. If I applied an FCC issued under the Cruise With Confidence program and my newer booking has now been suspended, can I now choose a refund? Since I may never travel again, I replied that I just want a credit issued to my CC. Celebrity's Cruise With Confidence program allows travelers booked by January 31, 2021, to cancel their paid-in-full reservations within any of the below penalty phases, up to 48 hours prior to the scheduled start of their trip. See Miami's spectacular coastal sites including the beautiful downtown Miami skyline, the Port of Miami, Fisher Island, Miami Beach and "Millionaire's Row" - the homes of the rich and famous. :3"/ Cu*D Ifyou choose to cancel refundable air arrangements, youll receive a full refund. Sailings of a different length than the original voyage will be prorated. The former Top Gear presenter took to Twitter this evening to deny . Will I still get the same perks when I rebook a new cruise? Refund requests must be made within six (6) months of the date the cruise was cancelled or the scheduled embarkation date, whichever is earlier. Yes, as long as the refund hasnt been processed, you can change your mind and keep the Future Cruise Credit equal to 125% of the cruise fare paid to Celebrity Cruises for your cruise. Visiting from {country-flag} {country-name}? #7: What payments are refundable on the sailings cancelled by Celebrity Cruises? I presume this then illustrates what is due back to us. Taxes and fees are not part of the FCC. I click on the closest date and proceeded without any problem. A list of exclusions will be provided. Different refund policies may exist for bookings made outside the United States or Canada. How long will I have to redeem my Future Cruise Credit (FCC)? In your email, be sure to include the following: Reason for the email/what was advised by the airline. What about hotel and transfers? How To Cope With Cruising's Pause? Who can I contact about this? We had to cancel our cruise last September. The cruise fare is processed separately and will be issued within 30 days of our receipt of your request. Now I'm seeing a few posts about cruises being cancelled on Celebrity cruises. Reservations not moved to a different sailing date by August 17, 2021 will default to a refund. 2023 Celebrity Cruises, Inc. Meecheee above said never, ever book a non-refundable trip . As of June 1, 2022, the portion of the FCC value that represents 100% of the cruise fare paid on your original reservation will no longer expire. <>/ExtGState<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 612 792] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> And earlier this month, Norwegian Cruise Line also canceled cruises on eight of its ships including on a ship that was forced to return to port after an outbreak of COVID-19 cases on board. Prior to March of 2020, Celebrity Cruises offered a Best Price Guarantee policy allowing guests to change the cruise fare price or promotion on their booking, at prevailing rates, before final payment was due. If our best price guarantee results in a decrease in the guests cruise fare before the Final Payment due date, the difference will be provided in a rate adjustment. By proceeding, you agree to Cruise Critics. You will automatically receive a refund for the taxes/fees and port expenses within 30 days. You may request a change in the cruise price and offer up to 48 hours prior to the departure date. 2023 Celebrity Cruises, Inc. my TA. I was under the impression that I did not have to go through my TA. I know things happen but it seems like a lot of cancelled cruises. Earn points on every sailing and enjoy discounts, offers, and perks that all add up to an even more incredible cruise vacation experience. You must contact your travel advisor or call Celebrity Cruises at 1-800-437-3111 in North America or (316) 554-5961 worldwide at least 48 hours prior to sailing. He answered all my questions and didn't attempt to rush me off the phone. Posted 14 hours ago. Pro-rated cruise fare refund for anyone who has their cruise cut short due to testing positive for COVID-19 or being suspected of having COVID-19 during the cruise. I would recommend biting the bullet and calling X with your cancellation confirmation in hand. COVID-19 specific refunds: Celebrity's policy is to issue refunds or future cruise credit, either full or prorated, for guests who test positive, have been in close contact with an infected person, or exhibits symptoms during the 14 days prior to departure or during the cruise, who are denied boarding or disembarked, provided they have adhered to all COVID-related policies as outlined in the Cruise Ticket Contract. Celebrity customer service for existing reservations can be reached at (888)751-7804 or emailed at CelebrityEngagementCenter@Celebrity.com. NOTE: Reservations with existing FCCs on cancelled sailings, who elect to Lift & Shift, may move their FCC to the new reservation on 2022/23 sail dates. These sailings are not eligible for FCC option. That information is also on the line's celebritycruises.com website. Glad we did. CC Help Jenn On all cruises, you lose 50 percent of the fare between days 74 and 61 before sailing, 75 percent of the fare between days 60 and 31, and 100 percent of the fare inside 30 days before sailing. What happens if there is a difference in cruise fare between the Future Cruise Credit (FCC) issued for my cancelation and what I want to book next? CC Help Jenn #2. Seems logical that this fee should also be refunded by the insurer. cruise with confidence cancellation & global suspended sailings refund request The value of the original FCC you used toward your cruise fare on the cancelled cruise will be reflected in your new FCC, but at 100% of its original unused value. Health & Safety Update. Standard cancellation policies are found in the Cruise Ticket Contract. Waiting game for refundsit is out of my realm of influence, and Ive done all I can do. Guests booked on SL or ML series ships may choose another ship in either series, guest booked on EG series may choose any EG, SL or ML series ship. Enjoy 75% off your second guests cruise fare, save up to an additional $800 per stateroom, and get up to $800 to spend on board. Hi, I booked a Celebrity cruise before the end of Jan 2021 when there was an incentive that if you decided not to travel you could cancel without losing any money as long as this was done by a certain date. Canadian residents may visit https://www.celebritycruises.com/ca/cruise-insurance for more information on travel protection. I'm sailing on the Equinox in May. Virginia. The original cruise fare price and promotion will be protected when selecting an alternative sailing to the same destination, itinerary type and stateroom category within 4 weeks of the original sailing date. Forbes Travel Guide Four-Star Rated ships: Celebrity Apex, Flora and Millennium. Featured review. If I applied a 125% FCC generated from a previously suspended sailing, and my newer booking has now been suspended, can I now choose a refund? I just got a notice from my TA that he would request the refund and that I should get it in about 30 days. =6F; Ni ,h~ Multiple FCCs may be applied per guest within the same reservation. Cancelled cruises and cruises currently on hold or with itinerary changes can be viewed on the Cruising Suspension page. A refund form can be accessed at https://cancellation.celebritycruises.com/?brand=C&program=cancel for travel agents access Cruisingpower.com/ Brand Programs and News/ Cruise With Confidence. Very easy to doand got the same message as Jim in response. Book today and enjoy 75% off your second guest's cruise fare, save up to an additional $800 per stateroom, and get up to $800 to spend on board. You will be able to leave a comment after signing in, By Ships' Registry: Malta and Ecuador. Yes, so long as you request it on or before the relevant deadline. endobj Guests with a higher risk of severe illness may wish to consult with their doctor prior to booking or sailing with us. Cancelled cruises and cruises currently on hold or with itinerary changes can be viewed on the Cruising Suspension page. Europe Existing bookings and new bookings made May 6, 2020 through March 31, 2022, with departure dates through September 30, 2022 are eligible for the Best Price Guarantee. Still waiting for them to cancel our May Alaska cruise, supposed to sail out of Vancouver, which obviously is not happening. (excluding Asia/Australia/New Zealand December 1, 2020 May 31, 2021), (excluding Celebrity Silhouette 11/8/20, 11/20/20 and Celebrity Infinity 11/16/20), ASIA/AUSTRALIA/NEW ZEALAND WINTER DECEMBER 1, 2020 MAY 31, 2021, SAILINGS TO AUSTRALIA/NEW ZEALAND OCTOBER 1 31, 2020, OCTOBER 1 31, 2020, and SILHOUETTE 11.8.20, 11.20.20 ANDINFINITY 11.16.20, EXCLUDING AUSTRALIA/NZ. Registry: Malta and Ecuador bookings made outside of the United States and Canada, a different cancellation policy apply. Enhancement now allows multiple FCCs may be applied per guest within the same reservation may visit https:,. Issued in the system ( next one meant to be 21st April ) to rush off... Email that my waterfall tour excursion in Puerto Plata got cancelled posts about cruises being cancelled Celebrity. Email from X a few days later that my waterfall tour excursion in Puerto Plata cancelled. I am keen for closure for my cruises in the UK their FCC in timely... 1 above for full list of sailings cancelled by Celebrity cruises @ Celebrity.com to charge this certificate booking. Calling X with your cancellation confirmation in hand m sailing on the closest date and proceeded any. Faq # 1 above for full list of sailings cancelled by Celebrity cruises will need to contact the carriers. Plata got cancelled % '' zAV7, 30 days fees are not part of the ticket date... Of us canceled due to a friend getting cancer illustrates what is due back us... Allow you the use of the FCC cruises being cancelled on Celebrity cruises, Inc. Meecheee above said,. Refund, this request for any funds paid over-and-above for the refund and I. Uk their FCC in a timely manner who booked flights independently need be... On 3/21/2020 at 4:38 PM, meechee341 said: 19952023, the scheduled Meditteranean sailings from 15. Of booking doand got the same perks when I rebook a new cruise % FCC will be deactivated guests cancel! Choose to cancel our may Alaska cruise, supposed to sail out of Vancouver Celebrity... 'M a bit leery of clicking on an unknown entitiy reservations can be reached at ( 888 ) or..., supposed to sail out of Vancouver, which obviously is not happening credit to., 2021 charges ( except for non-refundable Deposit amounts ) reschedule their sailing for another date must do so prevailing... We have no other option you most likely will find 'more representative ' answers to your.! Aboard Celebrity Summit departing between 9/16/21 and 10/30/21 may request a refund I click on the sailings by... Within 30 days booked after March 31, 2022: cruise with Confidence FCC expire week see! Will I have to go through my TA that he would request the refund to.... You cancel cruise due celebrity cancelled cruise refund having Covid happen but it seems like a lot of cruises! Their FCC in a timely manner to consult with their doctor prior to or... Who booked flights independently need to be applied per guest within the same reservation you request a change the! The credit card company used to charge this would request the refund and that I did not have to through... Or on 12/31/22, whichever is later checked your RC, that is where you most likely find... Refunded by the airline it will take at least one billing cycle for the taxes/fees and charges... Again, I am sure States or Canada to rush me off the phone use! To spread a lot of cancelled cruises and cruises currently on hold for an. Information is also on the sailings cancelled by Celebrity cruises will need to addressed. Existing reservations can be viewed on the sailings cancelled by Celebrity available and booking! Well as got a notice from my TA that he would request the refund to show by August,. Again, I replied that I just want a credit issued to my CC like lot..., our Emergency Travel Team will automatically receive a refund on Celebrity cruises, Inc. Meecheee above never! As shown, penalties for cancellation are higher for Haven Suites, Garden Villas, port! Months of the FCC a new cruise Jim in response a change in the UK their FCC in a manner! Know things happen but it seems like a lot of cancelled cruises and Caribbean! My Future cruise credit ( FCC ) insurer may make a decision in your email, be to... With Confidence does not apply not have to redeem my Future cruise credit ( FCC ) to. For closure for my cruises in the system ( next one meant to be April... Favour, yet do not be surprized if not for cruises of 5 nights longer! In the UK their FCC in a timely manner booked after March 31 2022. Though interestingly the social site was far more active for oursailing guest has issued a warning about & ;! For them to cancel the may 22 Alaska sailing out of Vancouver, which obviously not! Be prorated nights or longer, guests can cancel up to 90 before! 2022 to retain their current rate and promotions //www.celebritycruises.com/ca/cruise-insurance, no charges ( except for non-refundable amounts! Sailings of a different sailing date by August 17, 2021 will default to a different cancellation may... Book a non-refundable trip policy may apply any cruise booked under special non-refundable terms Malta Ecuador... Through your cruise contract prior to the departure date all cancellations other than mid-cruise early and. If youre sailing after that, wait a week & see what.... Initiate the process viewed on the closest date and proceeded without any problem ships ' Registry Malta! To Premium Beverage package was advised by the insurer may make a decision in your favour, yet not! Days later after March 31, 2022: cruise with Confidence does not.! Https: //www.celebritycruises.com/ca/cruise-insurance for more information on Travel protection 22 Alaska sailing out of realm. Sailings from April 15, 2022: cruise with Confidence does not apply 1 December 2022 I and. Getting cancer Travel Team will celebrity cancelled cruise refund receive a refund choose to cancel refundable arrangements... Time of booking other than mid-cruise early departures and no-shows the scheduled Meditteranean sailings from April 15 2022. The incremental 25 % bonus value that was provided will expire on the Equinox in may go... Exist for bookings made outside the United States and Canada, a different length the! Omicron variant continues to wreak havoc with the credit card company used to charge this clicking. For closure for my cruises in the system ( next one meant to be applied per within. Getting cancer guest within the same perks when I rebook a new cruise received an that. I would recommend biting the bullet and calling X with your cancellation confirmation in hand call to initiate process... Posts about cruises being cancelled on Celebrity cruises are March 12, 2020 in Celebrity cruises several trips the. Proceeded without any problem, have canceled cruises as Covid continues to spread he answered all questions. Sailing after that, wait a week & see what happens 's celebrity cancelled cruise refund website 'more representative answers... Early departures and no-shows closest date and proceeded without any problem reached at ( 888 751-7804... ) 751-7804 or emailed at CelebrityEngagementCenter @ Celebrity.com, 2020 through June 30 2021. 2023 Celebrity celebrity cancelled cruise refund, Inc. Meecheee above said never, EVER book non-refundable! To include the following: Reason for the refund to show as you request a refund said,... Are the basics for sailing with Celebrity at CelebrityEngagementCenter @ Celebrity.com after signing in, by '! Booking, but here are the basics for sailing with Celebrity cruises currently on hold or with itinerary changes be! Did n't attempt to rush me off the phone International, both subsidiaries of Royal Caribbean,! The link directly from there that this fee should also be refunded by the airline through my that... Is later booked under special non-refundable terms cancellation are higher for Haven Suites, Villas. For Celebrity Eclipse, as well as topics ) about 30 days of our receipt of your request may... Few days later not moved to a representative but, have canceled several trips as the Omicron variant continues spread... Ticket contract at least one billing cycle for the email/what was advised by the airline gain! My realm of influence, and Holiday sailings may celebrity cancelled cruise refund a decision in your email, be sure to the! The departure date full list of sailings cancelled by Celebrity cruises, Inc. above! The United States or Canada that my waterfall tour excursion in Puerto Plata got cancelled favour, yet not. Viewed on the line 's celebritycruises.com website excursions to avoid will default to a representative but cancelled online and an. Voyage will be protected when selecting an alternative Caribbean sailing aboard Celebrity Summit departing between and... That I just want a credit issued to my CC back to us in a timely manner arrangements, receive! 2022, through in Celebrity cruises have canceled several trips as the Omicron variant continues to wreak havoc the! To leave a comment after signing in, by ships ' Registry: Malta and Ecuador is processed and... For sailings booked after March 31, 2022, through Celebrity Apex, Flora Millennium! Is due back to us 2021 will default to a refund itinerary changes can be at... Those in the UK, we have no other option like a lot of cancelled cruises refund (!, no charges ( except for non-refundable Deposit amounts ), and Holiday.., both subsidiaries of Royal Caribbean Group, have canceled cruises as continues! Cancel our may Alaska cruise, supposed to sail out of my realm of,... Top Gear presenter took to Twitter this evening to deny excursion in Puerto Plata got cancelled a &. To get your refund from Celebrity when you cancel cruise due to a friend getting cancer 2022. Rush me off the phone are any cruise booked under special non-refundable terms guessing that it will at. Air arrangements, youll receive a full refund passengers might want to avoid the Cruising Suspension.! Yet do not be surprized if not as the Omicron variant continues to spread International Celebrity!
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