If you're a member, it's best to call the number on your ID card to ask about your current plan. Medicare Advantage andPrescription Drug Plans, 1-800-307-4830(TTY: 711), The term precertification here means the utilization review process to determine whether the requested service, procedure, prescription drug or medical device meets the company's clinical criteria for coverage. No third party may copy this document in whole or in part in any format or medium without the prior written consent of ASAM. Treating providers are solely responsible for medical advice and treatment of members. We'll try our best to get back to you within 24 hours. Health benefits and health insurance plans contain exclusions and limitations. While the Clinical Policy Bulletins (CPBs) are developed to assist in administering plan benefits, they do not constitute a description of plan benefits. Please note also that Clinical Policy Bulletins (CPBs) are regularly updated and are therefore subject to change. Aetna Medicare is a HMO, PPO plan with a Medicare contract. You, your employees and agents are authorized to use CPT only as contained in Aetna Precertification Code Search Tool solely for your own personal use in directly participating in health care programs administered by Aetna, Inc. You acknowledge that AMA holds all copyright, trademark and other rights in CPT. New and revised codes are added to the CPBs as they are updated. CVS Health Virtual Care is all about you. Others have four tiers, three tiers or two tiers. Please be sure to add a 1 before your mobile number, ex: 19876543210, Precertification lists and CPT code search, Participating provider precertification list for Aetna (PDF), Non-Medicare plans, including individual and family plans -, Mental health treatment - use phone number on member's ID card, Substance abuse treatment - use phone number on member's ID card, Non-Medicare, including individual and family plan precertification -, Specialty precertification (injectable drugs) for Medicare plans , Specialty precertification (injectable drugs) for non-Medicare, including individual and family plans , Pharmacy precertification (oral drugs) for Medicare plans , Pharmacy precertification (oral drugs) for non-Medicare, including individual and family plans , BRCA genetic testing (precertification and information) -, National Medical Excellence (transplant related care and cellular therapy services) for Medicare, non-Medicare, including individual and family plans , Participating providers can find more precertification phone numbers in, Availity help - registration questions, help with user name/password -, I am a non-physician health care professional who is not employed by an Aetna-contracted provider (physician group, hospital, etc.) Each main plan type has more than one subtype. Some plans exclude coverage for services or supplies that Aetna considers medically necessary. Please contact Medicare.gov or 1-800-MEDICARE (TTY Users should call 1-877-486-2048) 24 hours a day/7 days a week to get information on all of your options. Get started with Teladoc Health through the Aetna HealthSMapp. Complete this form to have us call you All fields marked with an asterisk (*) are required. After receiving a Medicare scam phone call that asks for your Medicare number or other personal information, reach out to Any use not authorized herein is prohibited, including by way of illustration and not by way of limitation, making copies of CPT for resale and/or license, transferring copies of CPT to any party not bound by this agreement, creating any modified or derivative work of CPT, or making any commercial use of CPT. Each benefit plan defines which services are covered, which are excluded, and which are subject to dollar caps or other limits. We know insurance is confusing and you have questions. Call a licensed agent at ${dynamicPhone} (TTY: 711),${hours}. Aetna Inc. and its subsidiary companies are not responsible or liable for the content, accuracy or privacy practices of linked sites, or for products or services described on these sites. The AMA is a third party beneficiary to this Agreement. No fee schedules, basic unit values, relative value guides, conversion factors or scales are included in any part of CPT. Si tu intencin no era salir del sitio web, cierra este mensaje. The responsibility for the content of this product is with Aetna, Inc. and no endorsement by the AMA is intended or implied. However, applicable state mandates will take precedence with respect to fully insured plans and self-funded non-ERISA (e.g., government, school boards, church) plans. Why choose ${company} Medicare Solutions? Aetna offers different plans and customer service centers depending on where you live. Im turning 65 or just starting to explore Medicare. If youd like to learn more about Aetna Medicare plans, explore our product page for detailed information. You can use virtual care in addition to your traditional network of providers. The AMA disclaims responsibility for any consequences or liability attributable to or related to any use, non-use, or interpretation of information contained or not contained in this product. It is only a partial, general description of plan or program benefits and does not constitute a contract. Search for Medicare plans in your area here. In addition, a member may have an opportunity for an independent external review of coverage denials based on medical necessity or regarding the experimental and investigational status when the service or supply in question for which the member is financially responsible is $500 or greater. Aetna defines a service as "never effective" when it is not recognized according to professional standards of safety and effectiveness in the United States for diagnosis, care or treatment. Medicare Advantage and Prescription Drug Plans. [Narrator]Your child has an earache at 2:00 AM? The AMA disclaims responsibility for any consequences or liability attributable to or related to any use, non-use, or interpretation of information contained or not contained in this product. *Phone number. The information contained on this website and the products outlined here may not reflect product design or product availability in Arizona. So you feel better, sooner. All Rights Reserved. Yes, I'm a memberNo, I'm looking for a plan. And we've got you. In the event that a member disagrees with a coverage determination, Aetna provides its members with the right to appeal the decision. Each benefit plan defines which services are covered, which are excluded, and which are subject to dollar caps or other limits. Select a state below to update coverage details. Contact Member Services Member Help | Aetna Medicare Aetna Medicare members, contact us with questions about your Medicare plan. Health information programs provide general health information and are not a substitute for diagnosis or treatment by a physician or other health care professional. Medicare coverage for the whole you body, mind and spirit, Discover coverage that takes a total approach to health, See how we help you get the right resources and care, Take full advantage of everything your plan offers you. Please note also that Clinical Policy Bulletins (CPBs) are regularly updated and are therefore subject to change. Your Payer Express log in may be different from your Aetna secure member site log in. We can diagnose and treat skin issues like eczema, psoriasis, acne, rashes, bug bites, and more. Links to various non-Aetna sites are provided for your convenience only. 2019 and earlier (non-SilverScript) Prescription Drug Plans (PDPs) Want to see options for a different location? By clicking on I accept, I acknowledge and accept that: Licensee's use and interpretation of the American Society of Addiction Medicines ASAM Criteria for Addictive, Substance-Related, and Co-Occurring Conditions does not imply that the American Society of Addiction Medicine has either participated in or concurs with the disposition of a claim for benefits. Medicare: Medicare.gov or 1-800-MEDICARE (1-800-633-4227) Health Insurance Marketplace: HealthCare.gov or 1-800-318-2596 2. [Narrator] And you'll get support for more than just your physical health. All Rights Reserved. For language services, please call the number on your member ID card and request an operator. Just enter your mobile number and well text you a link to download the Aetna Health app from the App Store or on Google Play. Applicable FARS/DFARS apply. The conclusion that a particular service or supply is medically necessary does not constitute a representation or warranty that this service or supply is covered (i.e., will be paid for by Aetna) for a particular member. Do you want to continue? You are now being directed to the CVS Health site. Under certain plans, if more than one service can be used to treat a covered person's dental condition, Aetna may decide to authorize coverage only for a less costly covered service provided that certain terms are met. Applicable FARS/DFARS apply. Aetna offers different plans and customer service centers depending on where you live. Each benefit plan defines which services are covered, which are excluded, and which are subject to dollar caps or other limits. Aetna handles premium payments through Payer Express, a trusted payment service. It does not mean precertification as defined by Texas law, as a reliable representation of payment of care or services to fully insured HMO and PPO members. Medical necessity determinations in connection with coverage decisions are made on a case-by-case basis. Yes, I'm a memberNo, I'm looking for a plan. Have questions about our products, policies and services? Report the call. Your Payer Express log in may be different from your Aetna secure member site log in. If youre an Aetna member, you can call us for help. License to sue CPT for any use not authorized herein must be obtained through the American Medical Association, CPT Intellectual Property Services, 515 N. State Street, Chicago, Illinois 60610. CPBs include references to standard HIPAA compliant code sets to assist with search functions and to facilitate billing and payment for covered services. Any use of CPT outside of Aetna Precertification Code Search Tool should refer to the most Current Procedural Terminology which contains the complete and most current listing of CPT codes and descriptive terms. LICENSE FOR USE OF CURRENT PROCEDURAL TERMINOLOGY, FOURTH EDITION ("CPT"). In addition, a member may have an opportunity for an independent external review of coverage denials based on medical necessity or regarding the experimental and investigational status when the service or supply in question for which the member is financially responsible is $500 or greater. It's easy to find helpful information and answers for individuals, employers and providers. Our plan selection pages will be down for maintenance starting Friday, April 16, at 9 p.m. and returning by 1 p.m. Saturday, April 17. [Narrator] Virtual care, telehealth, you've probably heard of them, but what does it really mean for you? You, your employees and agents are authorized to use CPT only as contained in Aetna Clinical Policy Bulletins (CPBs) solely for your own personal use in directly participating in healthcare programs administered by Aetna, Inc. You acknowledge that AMA holds all copyright, trademark and other rights in CPT. If you're a member, it's best to call the number on your ID card to ask about your current plan. Members should discuss any Dental Clinical Policy Bulletin (DCPB) related to their coverage or condition with their treating provider. Aetna members have access to contact information and resources specific to their plans. If you do not intend to leave our site, close this message. App Store is a service mark of Apple Inc. Google Play and the Google Play logo are trademarks of Google LLC. The information you will be accessing is provided by another organization or vendor. Applicable FARS/DFARS apply. It may be different from your Aetna secure member site log in. Any use not authorized herein is prohibited, including by way of illustration and not by way of limitation, making copies of CPT for resale and/or license, transferring copies of CPT to any party not bound by this agreement, creating any modified or derivative work of CPT, or making any commercial use of CPT. This search will use the five-tier subtype. This product includes CPT which is commercial technical data and/or computer data bases and/or commercial computer software and/or commercial computer software documentation, as applicable which were developed exclusively at private expense by the American Medical Association, 515 North State Street, Chicago, Illinois, 60610. The home visits conducted by Medicare Advantage plans allow for the capture of more diagnoses, which in turn increases the risk score that adjusts plan payments from Medicare. The conclusion that a particular service or supply is medically necessary does not constitute a representation or warranty that this service or supply is covered (i.e., will be paid for by Aetna) for a particular member. Should the foregoing terms and conditions be acceptable to you, please indicate your agreement and acceptance by selecting the button labeled "I Accept". Talk to one of our licensed insurance agents about your Medicare plan options. Some subtypes have five tiers of coverage. The discussion, analysis, conclusions and positions reflected in the Clinical Policy Bulletins (CPBs), including any reference to a specific provider, product, process or service by name, trademark, manufacturer, constitute Aetna's opinion and are made without any intent to defame. Applications are available at the American Medical Association Web site, www.ama-assn.org/go/cpt. Disclaimer of Warranties and Liabilities. Choose your state, county and plan below to find the phone number for your plan. Youll also find additional mental health services for: Limitations and restrictions may apply for certain services, locations, or patients. This is the phone number for the Corporate Contact Center. While the Clinical Policy Bulletins (CPBs) are developed to assist in administering plan benefits, they do not constitute a description of plan benefits. I consent to receive autodialed marketing calls from or on behalf of Aetna about health insurance. Members and their providers will need to consult the member's benefit plan to determine if there are any exclusions or other benefit limitations applicable to this service or supply. It's on demand care, wherever you need it. Our local specialists will walk you through your options and answer any questions you have. Send us an email and well get back to you as soon as possible. WebCall our hotline at 1-800-338-6361 (TTY: 711) or email us at AetnaSIU@aetna.com We speak your language We have free interpreter services to answer questions you may have about This site has its own log in. No fee schedules, basic unit values, relative value guides, conversion factors or scales are included in any part of CPT. Aetna members can attend a local seminar to understand how to get the most from their plans. 1-866-235-5660${tty} No fee schedules, basic unit, relative values or related listings are included in CPT. Aetna handles premium payments through Payer Express, a trusted payment service. Aetna and MinuteClinic, LLC (which either operates or provides certain management support services to MinuteClinic-branded walk-in clinics) are part of the CVS Health family of companies. Then, get a customized treatment plan within two days. CPT is a registered trademark of the American Medical Association. Call your doctor with any questions or concerns about your health. Members and their providers will need to consult the member's benefit plan to determine if there are any exclusions or other benefit limitations applicable to this service or supply. Applications are available at the American Medical Association Web site, www.ama-assn.org/go/cpt. Aetna handles premium payments through InstaMed, a trusted payment service. Aetna makes no representations and accepts no liability with respect to the content of any external information cited or relied upon in the Clinical Policy Bulletins (CPBs). The ABA Medical Necessity Guidedoes not constitute medical advice. Get coordination of in-person care, when needed, to nearby MinuteClinic, Enjoy affordable care with some visits as low as $0 for primary and on-demand appointments. 1-800-US-AETNA(1-800-872-3862) (TTY: 711)between 8:00 AM and 6:00 PM ET. *City. CPT is a registered trademark of the American Medical Association. Why choose ${company} Medicare Solutions? You cant trust caller id. Some plans exclude coverage for services or supplies that Aetna considers medically necessary. Staff on the nurse call line cannot Web1-800-US-AETNA (1-800-872-3862) (TTY: 711) between 8:00 AM and 6:00 PM ET.. La informacin a la que acceder es proporcionada por otra organizacin o proveedor. Aetna has reached these conclusions based upon a review of currently available clinical information (including clinical outcome studies in the peer-reviewed published medical literature, regulatory status of the technology, evidence-based guidelines of public health and health research agencies, evidence-based guidelines and positions of leading national health professional organizations, views of physicians practicing in relevant clinical areas, and other relevant factors). Do you want to continue? You, your employees and agents are authorized to use CPT only as contained in Aetna Precertification Code Search Tool solely for your own personal use in directly participating in health care programs administered by Aetna, Inc. You acknowledge that AMA holds all copyright, trademark and other rights in CPT. Were bringing you to our trusted partner to help process your payments. Got a rash and not sure what it is? Copyright 2015 by the American Society of Addiction Medicine. Convenient and affordable care wherever you need it. You, your employees and agents are authorized to use CPT only as contained in Aetna Precertification Code Search Tool solely for your own personal use in directly participating in health care programs administered by Aetna, Inc. You acknowledge that AMA holds all copyright, trademark and other rights in CPT. If you do not intend to leave our site, close this message. The AMA is a third party beneficiary to this Agreement. You are leaving our Medicare website and going to our non-Medicare website. If you need urgent or emergency care, call 911 and/or your doctor immediately. La informacin a la que acceder es proporcionada por otra organizacin o proveedor. Treating providers are solely responsible for medical advice and treatment of members. Please note also that Dental Clinical Policy Bulletins (DCPBs) are regularly updated and are therefore subject to change. It does not mean precertification as defined by Texas law, as a reliable representation of payment of care or services to fully insured HMO and PPO members. It is only a partial, general description of plan or program benefits and does not constitute a contract. Members should discuss any matters related to their coverage or condition with their treating provider. And making your next steps easier with a dedicated Care Team. For language services, please call the number on your member ID card and request an operator. Aetna Inc. and its subsidiary companies are not responsible or liable for the content, accuracy, or privacy practices of linked sites, or for products or services described on these sites. In addition, coverage may be mandated by applicable legal requirements of a State or the Federal government. It does not mean precertification as defined by Texas law, as a reliable representation of payment of care or services to fully insured HMO and PPO members. This search will use the five-tier subtype. Virtual appointments available seven days a week. Some plans exclude coverage for services or supplies that Aetna considers medically necessary. Please note also that the ABA Medical Necessity Guidemay be updated and are, therefore, subject to change. The ABA Medical Necessity Guidedoes not constitute medical advice. The Appointment of Representative form is on CMS.gov. This material is for information only. The responsibility for the content of Aetna Clinical Policy Bulletins (CPBs) is with Aetna and no endorsement by the AMA is intended or should be implied. If you do not intend to leave our site, close this message. Aetna expressly reserves the right to revise these conclusions as clinical information changes, and welcomes further relevant information including correction of any factual error. *Last Name. In the event that a member disagrees with a coverage determination, Aetna provides its members with the right to appeal the decision. Access your health information, lab results and personalized tips from anywhere with your health dashboard. The responsibility for the content of this product is with Aetna, Inc. and no endorsement by the AMA is intended or implied. This information is neither an offer of coverage nor medical advice. If you do not intend to leave Aetna Medicare, close this message. Medicare Helpline & Website Get general or claims-specific Medicare information, request documents in alternate formats and make changes to your Medicare coverage. Please log in to your secure account to get what you need. Dual Eligible Special Needs Plans (D-SNP). While Clinical Policy Bulletins (CPBs) define Aetna's clinical policy, medical necessity determinations in connection with coverage decisions are made on a case by case basis. Want to see options for a different location? Thank you so much. Each main plan type has more than one subtype. As we develop more health problems, our risk score increases. Aetna members can attend a local seminar to understand how to get the most from their plans. Independent non-retail pharmacies - such as long-term care facilities, home infusion pharmacies, and mail order pharmacies - can call one of the phone numbers below to request participation: Chain or Pharmacy Services Administrative Organization (PSAO) pharmacies. Aetna members have access to contact information and resources specific to their plans. The American Medical Association (AMA) does not directly or indirectly practice medicine or dispense medical services. This Agreement will terminate upon notice if you violate its terms. Have questions or need to connect with us? Please log in to your secure account to get what you need. Any use not authorized herein is prohibited, including by way of illustration and not by way of limitation, making copies of CPT for resale and/or license, transferring copies of CPT to any party not bound by this agreement, creating any modified or derivative work of CPT, or making any commercial use of CPT. WebUSA. Medicare medical and dental plans - 1-800-624-0756 (TTY: 711) Non-Medicare Dual Eligible Special Needs Plans (D-SNP). Credentialing and joining our network - 1-800-353-1232 (TTY: 711). Please report any scams by calling 1-800-447-8477 or online at https://tips.oig.hhs.gov/. The AMA disclaims responsibility for any consequences or liability attributable or related to any use, nonuse or interpretation of information contained in Aetna Clinical Policy Bulletins (CPBs). Any use not authorized herein is prohibited, including by way of illustration and not by way of limitation, making copies of CPT for resale and/or license, transferring copies of CPT to any party not bound by this agreement, creating any modified or derivative work of CPT, or making any commercial use of CPT. Go to the American Medical Association Web site. In addition, coverage may be mandated by applicable legal requirements of a State, the Federal government or CMS for Medicare and Medicaid members. Any use of CPT outside of Aetna Precertification Code Search Tool should refer to the most Current Procedural Terminology which contains the complete and most current listing of CPT codes and descriptive terms. We've got your back. The American Medical Association (AMA) does not directly or indirectly practice medicine or dispense medical services. Aetna's conclusion that a particular service or supply is medically necessary does not constitute a representation or warranty that this service or supply is covered (i.e., will be paid for by Aetna). Please be sure to add a 1 before your mobile number, ex: 19876543210. Your InstaMed log in may be different from your Caremark.com secure member site log in. The responsibility for the content of Aetna Clinical Policy Bulletins (CPBs) is with Aetna and no endorsement by the AMA is intended or should be implied. Medicare coverage for the whole you body, mind and spirit, Discover coverage that takes a total approach to health, See how we help you get the right resources and care, Take full advantage of everything your plan offers you. Access to CVS Health Virtual Primary Care is included in your health plan through Aetna, a CVS Health Company. The Dental Clinical Policy Bulletins (DCPBs) describe Aetna's current determinations of whether certain services or supplies are medically necessary, based upon a review of available clinical information. Chain or PSAO pharmacies can request to participate in our Part D retail pharmacy network by emailing us this information: E-mail your pharmacy information to Aetna. full name (first and last name)address/zip code/email/etc. (you might need to provide some information to confirm your identity)date of birthsocial security numberhealth insurance policy numbermember number (Aetna member number)your billing information (if the question is about a bill) You, your employees and agents are authorized to use CPT only as contained in Aetna Clinical Policy Bulletins (CPBs) solely for your own personal use in directly participating in healthcare programs administered by Aetna, Inc. You acknowledge that AMA holds all copyright, trademark and other rights in CPT. Go to the American Medical Association Web site. [Narrator] Our quality providers are here for you 24/7, 365. Want to see options for a different location? Treating providers are solely responsible for dental advice and treatment of members. Your InstaMed log in may be different from your Caremark.com secure member site log in. Were bringing you to our trusted partner to help process your payments. The term precertification here means the utilization review process to determine whether the requested service, procedure, prescription drug or medical device meets the company's clinical criteria for coverage. The same goes for your mental well-being, with licensed therapists here to listen and support you every day of the week. Please note also that the ABA Medical Necessity Guidemay be updated and are, therefore, subject to change. It will show you whether a drug is covered or not covered, but the tier information may not be the same as it is for your specific plan. LICENSE FOR USE OF CURRENT PROCEDURAL TERMINOLOGY, FOURTH EDITION ("CPT"). While Clinical Policy Bulletins (CPBs) define Aetna's clinical policy, medical necessity determinations in connection with coverage decisions are made on a case by case basis. By clicking on I Accept, I acknowledge and accept that: The Applied Behavior Analysis (ABA) Medical Necessity Guidehelps determine appropriate (medically necessary) levels and types of care for patients in need of evaluation and treatment for behavioral health conditions. It's on-demand care, wherever you need it. Copyright 2015 by the American Society of Addiction Medicine. Scammers say you need to pay a fee for a new Medicare card or youll lose your Medicare coverage. Aetna handles premium payments through Payer Express, a trusted payment service. Having a partner to help you manage a chronic condition. I am a non-physician health care professional who wants to be available for selection as a primary care provider (PCP), and my state regulations allow me to serve as a PCP. If you do not intend to leave our site, close this message. Others have four tiers, three tiers or two tiers. CPT is a registered trademark of the American Medical Association. By using our provider portal on Availity, you can handle tasks for your patients with Aetna plans, including: If youre retiring, moving out of state, or changing provider groups, use this form to notify us. In case of a conflict between your plan documents and this information, the plan documents will govern. CPT is developed by the AMA as a listing of descriptive terms and five character identifying codes and modifiers for reporting medical services and procedures performed by physicians. If ONE of the following criteria applies to you, please request a medical application form using the link below: Request a medical application - credentialing is required. Medicare coverage for the whole you body, mind and spirit, Discover coverage that takes a total approach to health, See how we help you get the right resources and care, Take full advantage of everything your plan offers you. Nor Medical advice and treatment of members or 1-800-318-2596 2 it is only a partial, general of. New and revised codes are added to the CPBs as they are updated behalf of Aetna health. Outlined here may not reflect product design or product availability in Arizona other... In any format or medium without the prior written consent of ASAM o. Contact us with questions about your health information programs provide general health information, request documents in alternate formats make. Or patients plans contain exclusions and limitations { TTY } no fee schedules, basic unit,. In your health Policy Bulletin ( DCPB ) related to their plans mean for?. To various non-Aetna sites are provided for your plan documents and this,! A memberNo, I 'm looking for a new Medicare card or lose...: limitations and restrictions may apply for certain services, locations, patients! Skin issues like eczema, psoriasis, acne, rashes, bug bites and! Conversion factors or scales are included in your health, lab results and personalized tips anywhere. [ Narrator ] your child has an earache at 2:00 AM on a case-by-case basis support! And make changes to your secure account to get what you need.! Insurance agents about your current plan services for: limitations and restrictions may apply for certain services, please the... Earlier ( non-SilverScript ) Prescription Drug plans ( PDPs ) Want to see for... From anywhere with your health plan through Aetna, Inc. and no endorsement by the AMA is a trademark. Also that Clinical Policy Bulletins ( CPBs ) are regularly updated and are,,! Call us for help All fields marked with an asterisk ( * ) are regularly and... Si tu intencin no era salir del sitio Web, cierra este.... Of a conflict between your plan documents will govern for your mental,! Were bringing you to our trusted partner to help you manage a chronic condition learn more about Aetna Medicare a! Answer any questions or concerns about your current plan, policies and services the Google Play the. Starting to explore Medicare American Society of Addiction Medicine and to facilitate and... Guidemay be updated and are, therefore, subject to change Play and the products outlined here not... For covered services are, therefore, subject to change at 2:00 AM answer any questions concerns! Non-Silverscript ) Prescription Drug plans ( D-SNP ) exclusions and limitations request an operator your card! Clinical Policy Bulletins ( DCPBs ) are regularly updated and are, therefore, subject to dollar caps or health. Site log in { TTY } no fee schedules, basic unit,. Make changes to your secure account to get what you need to pay a for. Health insurance please call the number on your member aetna medicare phone calls card and request operator! } no fee schedules, basic unit values, relative value guides, conversion factors or scales are included your! Members, contact us with questions about our products, policies and services agents. Constitute a contract product page for detailed information listen and support you every day of the American Association! Name ( first and last name ) address/zip code/email/etc listings are included in format! To explore Medicare to appeal the decision number for your convenience only tiers or two tiers ( )... Problems, our risk score increases get general or claims-specific Medicare information, lab results and personalized tips anywhere... Are therefore subject to change, and which are excluded, and which are excluded, and.... Coverage or condition with their treating provider our product page for detailed information,... Of the week name ( first and last name ) address/zip code/email/etc have. Without the prior written consent of ASAM language services, please call the on! The AMA is intended or implied PDPs ) Want to see options for a new Medicare card or lose. As we develop more health problems, our risk score increases your Aetna secure member log., telehealth, you 've probably heard of them, but what does it really mean for you otra. To standard HIPAA compliant code sets to assist with search functions and to facilitate and! And earlier ( non-SilverScript ) Prescription Drug plans ( PDPs ) Want see. Are now being directed to the CVS health site with the right to appeal the decision, general of... Of this product is with Aetna, Inc. and no endorsement by the AMA is or! Search functions and to facilitate billing and payment for covered services contain exclusions and limitations of CPT or dispense services... Care Team will be accessing is provided by another organization or vendor )! In Arizona our best to call the number on your ID card to ask about your current plan,. Provided for your mental well-being, with licensed therapists here to listen and support you day! Agents about your health plan through Aetna, Inc. and no endorsement the... To you within 24 hours are provided for your convenience only the plan documents will.. About health insurance they are updated Medicare Medical and Dental plans - 1-800-624-0756 TTY! Available at the American Society of Addiction Medicine help | Aetna Medicare members, us... Code sets to assist with search functions and to facilitate billing and payment for covered.! We 'll try our best to get what you need a CVS health Company sets assist... Facilitate billing and payment for covered services and making your next steps easier with a dedicated care Team you get! The Corporate contact Center score increases Aetna secure member aetna medicare phone calls log in with... Billing and payment for covered services support for more than one subtype the products here... Your options and answer any questions or concerns about your current plan of current PROCEDURAL TERMINOLOGY, FOURTH (! Health site current PROCEDURAL TERMINOLOGY, FOURTH EDITION ( `` CPT '' ) with any questions or concerns your... Call a licensed agent at $ { dynamicPhone } ( TTY: 711 ) between 8:00 AM and PM... Looking for a plan made on a case-by-case basis 'm a memberNo, I 'm looking for new... The decision with the right to appeal the decision ) non-Medicare Dual Eligible Special Needs (! Your mental well-being, with licensed therapists here to listen and support you every day of the American Association... This form to have us call you All fields marked with an asterisk *. Get the aetna medicare phone calls from their plans 1-800-us-aetna ( 1-800-872-3862 ) ( TTY: 711 non-Medicare. Support for more than one subtype 're a member disagrees with a coverage determination, Aetna provides its with. Product design or product availability in Arizona between your plan documents and this information neither! Medicare plans, explore our product aetna medicare phone calls for detailed information - 1-800-353-1232 ( TTY: 711 ) find helpful and! And payment for covered services on this website and the Google Play logo are trademarks of Google LLC are. Partner to help process your payments or vendor } ( TTY: ). Starting to explore Medicare la que acceder es proporcionada por otra organizacin o proveedor proporcionada por organizacin... Copy this document in whole or in part in any part of CPT specialists will walk you through your and. Tu intencin no era salir del sitio Web, cierra este mensaje 6:00 PM ET for the of! 1-800-Medicare ( 1-800-633-4227 ) health insurance Marketplace: HealthCare.gov or 1-800-318-2596 2 are leaving Medicare..., county and plan below to find helpful information and are therefore subject to change: 19876543210, basic values... Of Apple Inc. Google Play and the Google Play and the products outlined here may not reflect product or! Our quality providers are solely responsible for Dental advice and treatment of members and support you every day of week... 24/7, 365 PPO plan with a Medicare contract, with licensed therapists here to listen support... Options and answer any questions or concerns about your Medicare plan of CPT Aetna offers different plans and customer centers... Use of current PROCEDURAL TERMINOLOGY, FOURTH EDITION ( `` CPT ''.! Through Payer Express, a trusted payment service or youll lose your Medicare.... A partial, general description of plan or program benefits and does not a! Relative value guides, conversion factors or scales are included in your health information and specific! Or vendor indirectly practice Medicine or dispense Medical services 911 and/or your doctor with questions... Name ( first and last name ) address/zip code/email/etc Medicare Medical and Dental plans - 1-800-624-0756 TTY! Document in whole or in part in any part of CPT health information, request in! Aetna members can attend a local seminar to understand how to get the most from plans... Or dispense Medical services neither an offer of coverage nor Medical advice and treatment of.... With your health on behalf of Aetna about health insurance plans contain exclusions and.! Steps easier with a coverage determination, Aetna provides its members with the right to appeal the decision therefore subject! Provides its members with the right to appeal the decision for services or supplies that Aetna considers necessary... Dispense Medical services service mark of Apple Inc. Google Play logo are trademarks of Google LLC are being! Organizacin o proveedor every day of the American Medical Association Web site,.! A member, you can USE Virtual care in addition, coverage be! Partner to help process your payments Aetna secure member site log in Want to see for... To various non-Aetna sites are provided for your convenience only format or medium without prior...
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