His persistance about stating "this was an upgrade" completly sounded like he was trying to match these super secret hidden terms to cover themselves. Vivid Seats eventually did refund the full amount of my ticket but that doesn't lessen my disappointment in not being able to attend the show. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Vivid Seats. I eventually did get the account created but the tickets that "someone else with the same email address I have" (Sarcastically) accepted the tickets and they have them, I don't. The name on my ticket is not mine. Where do I begin? Can I have my tickets delivered via email or held at Will Call instead of being shipped? I just want the Tickets I spent over 2 thousand of my hard earned money on. Ticket Availability All orders are subject to ticket availability. I let him know kindly being moved back is not an upgrade to which he responded the internal support team said its an upgrade. I would never have the paid this amount of money for average seats. I contacted Vivid Seat Live Chat, they tried to contact the ticket seller to "re-send" the digital tickets to my email, nothing arrived. My tickets are being shipped. 2. What will be in my way if a ticket listing states "Obstructed View", "Limited View", or "Possible Obstruction"? I purchased tickets to the motley Cre concert in Seattle in 2019. If you dont want to bother with Vivid Seats and their strict refund policies, you can always use DoNotPay as a shortcut. The agent will be able to grant you a refund if your scheduled event has been canceled. I have read many many complaints about the 'fake' guarantees. So with having to jump through hoops, not having anyone to talk to if things go wrong, and now seeing they charge 2 separate service fees I will NEVER use them again . What are the requirements to list my tickets for sale? We will go over many things in the review, from promo codes, fees, customer service, refunds, and apps, and try to answer many of the questions that get asked each day. Can I contact the seller to negotiate the price of tickets? Click here to see how. Ultimately, hung up on me. How can I become part of the Professional Seller Program? No. . Just follow these steps: 1 Go to vividseats.com and click SIGN IN or "MY ACCOUNT" in the upper right-hand corner of the page. We're committed to getting you to the events you love more easily and more often. Emails found on company website qci@vividseats.com 100% Support 0 0 jake.digregorio@vividseats.com 99% communication 0 0 marita.thomas@vividseats.com 99% After multiple calls and attempts to reach customer service they kept saying our tickets were delivered with no proof of delivery. Please Refund at least $1000. The latter option can be used to purchase other tickets through the service. How do I get my compensation? On August 13, 2022 I purchased what looked to be 2 concert tickets from vivid seats. Once the transfer is complete, you will receive an email with detailed instructions on how to download or display your tickets. DoNotPay Can Be Your Little Swiss Army App. Why havent I received my order? The total price was $1405.95. We were given multiple different messages from Vivid seats regarding the tickets. Is Vivid Seats a third party? . I bought some tickets to a Disney on Ice show for me and my daughter through their site. September 26, 2022, at 7:40PM The game was underway, and I had no tickets to enter. They are doing nothing to help me, I bought tickets from vivid seats in march of 2022 for a game oct.2. Shipping, Instant Download, Email, & Mobile E-ticket Delivery 15. As your tickets may have been transferred by a third party, we suggest you check your junk or spam folder too. The email made a vague reference to covid 19 but no definite reason was given. Vivid seat is not a reputable place to buy tickets. So I recommend never buying anything from this place. You can choose between receiving a cash refund or the Rewards Cash loyalty credit 10% more than the total value of the order. If your request is denied by the ticket reseller, you should file a complaint. How do I accept my Mobile Electronic Transfer tickets using the MLB Ballpark App? The 21st was spent on the phone trying to aquire our tickets. If you dont receive a confirmation, you shouldnt rule out the possibility that the event date may have changed. Sent a ticket, Got no Email confirmation Hello, I created a ticket using the support website, and made sure I entered my email correctly, but I didn't get an email confirmation. Help us improve this article with your feedback. These people are thieves and liars. I ordered email tickets but do not have access to a printer. I bought two tickets in the pavilion in section RTC4 at the time of order they said I was all set. Vivid Seats is an online marketplace that lets people buy and sell tickets to major events, including concerts, shows, music festivals, sporting events and theater productions. If SeatGeek is listed as the seller on the tickets page, please contact us by scrolling down and tapping Contact Support while viewing your order in the SeatGeek app. The website clearly states it has a 100% Money Back Guarantee for tickets that do not arrive by game time. Help us improve this article with your feedback. Support hours: 8a-5p CST. I don't expect they are willing to give an apology. 193.70.22.229 Why cant I order a specific number of tickets? Vivid Seats won't charge you to sell tickets but you will pay a fee for buying. Simply sign in and click "Print E-tickets" next to your event. 2021 Vivid Seats Ltd. All rights reserved. In most cases, the seller has not yet transferred the tickets. When I purchased my two tickets online to Morgan Wallen, it clearly stated that the tickets guaranteed seating in the first 15 rows (pit tickets). Help us improve this article with your feedback. Desired outcome: Vivid Seats is a marketplace that fans can use to buy or resell the tickets to their favorite concerts, sports, and theater events. Fro For Email Delivery or Instant Download orders, youll receive an email from Vivid Seats when your tickets are ready. Use them to avoid the scummy practices that some companies use to draw in customers. Please refund me the differance between what you charged me and what the tickets actually cost. Do I need to bring this to my event? Vivid seats wanted to charge me $200 more dollars than Stubhub for the same exact section and ticket numbers. Im bringing my small child with me to an event. If you need to change the PayPal address associated with your listings, please contact us for assistance. Also, VividSeats says all orders are 100% . They deserve to go bankrupt as they cost me $800. If you need to change the PayPal address associated with your listings, please contact us for assistance. I received a promotional email/code from Vivid Seats, but I cant apply it to my order during checkout. When we headed out to the venue i realized the tickets I had gotten did not actually match the seats that we had paid for. Find the order you need tickets resent for, and click on "Tickets Ready". 2021 Vivid Seats Ltd. All rights reserved. If Vivid Seats don't refund bc they may think I did recieve & use the tickets, wouldn't there be proof somehow showing my tickets were scanned upon entry to the game? Remind me when call center opens. Is it possible to split an order between multiple forms of payment? Locate this email by searching by the name of your event or keywords such as "sent you tickets" or "ticket transfer". Yes If I wait to buy, will ticket prices change? Can I cancel an order Ive already placed? Well the day before the game which was 4 hrs from my home they quit responding to me all together. Was informed that my 2 tickets would be sent via my email on the 20th a day before the game. I selected Overnight Delivery when I placed my order, but my tickets have not shipped as of the next business day. I never will again. My tickets sold, how do I confirm the sale? This website is using a security service to protect itself from online attacks. I ordered premium tickets for the orchestra section. Vivid Seats Review Summary. Worst ticket platform that gives two sh*ts about their customers. Best Ticket Broker! If Vivid Seats still won't give a satisfactory response with the evidence I would contact your credit card company. You can call the customer support line between 8 a.m. and 8 p.m. any day of the week. One arrived by mail with a "Lot 16" other was delivered electronically. The tickets I received are different from what I ordered. I received no bar code or anything resembling a real ticket, checked junk/spam nothing. To get a cash refund, you will have to hold on to your ticket and hope the event is canceled, or use DoNotPay to get your refund. On the Profile page, youll see options to update or delete your these details. I received an order summary email after placing my order. All You Need to Know Before Joining, A Beginner's Guide to Claiming a Lumo Refund, All You Need to Know About Boots' Refund Policy, Requesting Lumo Refunds Has Never Been Easier, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier. When should I expect my tickets? Does Vivid Seats offer deals or discounts? Desired outcome: Yet I have proof that over 2 grand was deducted from my bank account for the tickets. Don't EVER use vivid seats for any purchases. The tickets you purchased remain valid for the postponed event. The total price was $1405.95. You can email the site owner to let them know you were blocked. Dial 833-228-5143. If the event organizer or performing artist cancels an event, you can request compensation for your ticket. Or just take advantage of GetHuman's tools for getting attention on your issue . It's a "live marketplace," meaning its prices are subject to the movement and fluctuation of the market. I did not receive a transfer email. Phoney Company! To stay up-to-date on the events status, monitor the venues website from time to time. We're relentless about finding ways to make your event discovery and ticket purchase easy, fun, and exciting. 07-12-22 at 5:57 A.M. only our *Volume Resellers* are allowed to re-sell tickets. Bought Adele tickets last year as a Christmas gift and on our layover, we got an email notification that the concert was cancelled so we were out not only our time away from work but our airfare from Florida and horrible hotel at Caesars Palace the host hotel. What method does Vivid Seats use to pay me? I have put in calls, live chats and emailed customer support. A lot of places only accept a digital ticket on your phone, so you're out of luck if the ticket sender does not send you the bar code, your receipt of purchase is worthless it seems. 5 Click "Update" once you are finished. I would like to warm people to avoid buying tickets through Vivid Seats. Can Vivid Seats purchase my tickets from me instead. How long will it take for me to receive payment? Here's the order I would have tried. We drove 4 hours the day of and already had a hotel booked and 2 hours before still no tickets. So experience it live and be there in person for a 2022 Wrong Rock concert. Yes Date of experience: February 26, 2023. I purchased tickets and then received an email from Vivid Seats saying I could get a. I purchased tickets for a concert tonight thru vivid seats. I received an email. covered seats metlife stadium. Vivid Seats will usually offer to compensate you with a rewards voucher instead, which is worth slightly more than what you paid for the ticket, fees, and delivery charges. On September 3, 2022, I purchased tickets to the Cincinnati v Razorbacks game in Fayetteville, Arkansas. Order # [protected] I have screen shots of all on my phone unable to transfer from my apple to microsoft computer, Desired outcome: 4 Select Update Email Address and enter your desired email address . The original ticket price is $42.50 so why in the world would I want to buy an entry to a different door for $200. I asked to speak to the manager, told me there was no one above him. what are soundcheck tickets. How do I determine the seat numbers for a ticket listing? I said that I wanted PRIME ORCHESTRA not ORCHESTRA. How do I maintain my listing via the Mobile App? Livid With VividHow To Demand a Vivid Seats Refund. On December 13, 2022, I received the tickets from Vivid. Editing your profile will not update any current tickets you may have listed. Log in or create a new account. On September 3, 2022, I purchased tickets to the Cincinnati v Razorbacks game in Fayetteville, Arkansas. DoNotPay can help you sue the company in small claims court. Is this your company? I asked him how moving me back a few rows is an upgrade and he again repeated the internal team said its an upgrade so its resolved. Wanted to purchase 2 parking passes together at VT vs. Boston Football game on September 10, 2022 as traveling as a family in 2 cars. DoNotPay is a robot lawyer that can help you with everything from disputing parking tickets to blocking emails on iPhone. 2021 Vivid Seats Ltd. All rights reserved. Its the third-largest ticket reseller in the U.S. and provides tickets for concerts, theater, and sports events. 4. Even when events are canceled or you have a legitimate reason not to attend, refunds are hard to come by. Request to speak to a Vivid Seats agent. The venue organizers must explicitly cancel the event to make you eligible for compensation. To demand your refund, do the following: You can also contact Vivid Seats customer support by calling their phone line. However, no matter what link they have provided I cannot access these tickets. 3. Email Delivery refers to a delivery method in which tickets are delivered electronically. I used them on a recent purchase. I had listened to his show on the radio (and bought many of his books) for many years. Promo codes for first orders. Will I have issues at my event? I charge Vivid seats with fraudulent practices and over pricing of market value ticket prices. Well walk you through the process and let you know exactly what kind of paperwork you need to fill out and what you should say in court. After spending 35min on the phone with them while the person on the phone said they were consulting with their "internal team". 2. Your tickets may not necessarily be ready to ship on the date you purchase them or receive your order confirmation. For "Email Delivery" or "Instant Download" orders, you'll receive an email from Vivid Seats when your tickets are ready. Report inappropriate content Northern_Traveler00 California I do not expect Keillor to come back to Denver at his age. Log into your Vivid Seats account and click the Order History. If your request is denied by the ticket reseller, you should file a complaint. Yes, you will receive financial compensation in the same form that you used for the ticket purchase. If you created a listing under an incorrect email address, youll need to delete that listing and relist the tickets under the new, valid email address. 3 Select the "Profile" option on the left sidebar. GetHuman features available: Current hold time. From there, your active orders will appear. Your tickets will be re-sent to your email address on file. Order number [protected]. Free Delivery! If, after investigation, we determine that the tickets you received are not for seats that are comparable to or better than the seats you ordered, we will either work with you to find suitable replacement tickets or issue a refund. Vivid seats is a wikipedia example of Fraud and a morally bankrupt organization. I do expect a responce and an apology for this overcharge. Your tickets will be re-sent to your email address on file. Yes The good news: Vivid Seats is sending your other ticket. The fees vary based on the event but we noticed them get as high as 100%, doubling the price of the ticket. They claim that it depends on the events location, organizers, and the number of refund requests that they get at any given moment. Yes! How do I know what time the event starts, or when the opener or main act begins? 3 for $533.58. So I have no tickets and am out $600. Click to reveal Yes On November 11, 2022 I ordered two tickets from Vivid tickets for the stage play Aint to Proud, the Life and Times if the Temptations for an April 28, 2023 performance. Vivid would not send over the tickets or make the seller send the tickets when after 12 days the tickets had not been delivered. Well walk you through the process and let you know exactly what kind of paperwork you need to fill out and what you should say in court. I feel sorry for other customers who have lost a lot more money than we did. I looked at all the emails received and the receipt given. The event was then rescheduled for July of 2021and then cancelled again. On, September 8, 2022, I selected "Row 16" 2x but separate transactions (as I couldn't figure out how or it doesn't allow you to add to cart). Will my seats be side by side? This comment was posted by a verified customer. This can be easily fixed! Please Refund at least $1000. If you need assistance at any point while shopping for TSO tickets 2023, contact us directly, either online with Live Chat or by calling 866.848.8499. I found two separate listings for tickets in the same section and row. 2 Log in, if you haven't already. Sorry we couldn't be helpful. That clearly didn't happen bc I received NO TICKETS! Help us improve this article with your feedback. It can take some time before your request is processed, meaning you could be in for a long wait. Explain your situation and why you wish to receive a refund. Good Grief. On December 13, 2022, I received the tickets from Vivid. Frequent shoppers can use this Vivid Seats coupon to get 10% off $100 purchase of concert tickets, show tickets, theater tickets, and . I am not sure of the reason for the cancellation but since they are a reseller they probably had a customer that was willing to pay more for my ticket. . The market price provided by Vivid was over $500 per ticket. If you and Vivid Seats are unable to resolve the dispute described in the Intent Notice within thirty (30) days after the Intent Notice is sent, you or Vivid Seats may initiate an arbitration proceeding. Its not right that they say they have no control over the seller. How do I download and save my e-tickets? It can take some time before your request is processed, meaning you could be in for a long wait. Will My Refund Be Credited Back to the Same Payment Method I Used To Buy the Ticket? After spending 35min on the phone with them while the person on the phone said they were consulting with their "internal team". Started wondering on the afternoon of the 20th when I hadn't seen an email with tickets. . Nothing arrived. I paid for the first 15 rows. You can call the customer support line between 8 a.m. and 8 p.m. any day of the week. This review was chosen algorithmically as the most valued customer feedback. Log into your Vivid Seats account and click the "Order History". Sorry we couldn't be helpful. I still havent received my tickets. No Fees! Two days before I got an email say the location was changed to downtown Denver and they would send a replacement ticket to my phone. My tickets are being shipped. Vivid Seats allegedly uses a bait-and-switch scheme to take advantage of consumers by promising "the industry's best ticket prices," but then charging the original ticket price. How Do I Find Out if the Event Is Canceled or Postponed? I purchased ..I thought on 11/28 for 2 seats lower bowl at Breslin Arena for a men's basketball game MSU vs Oakland U. Can I bring a camera, food, drinks, or lawn chairs to my event? Just contact our Guest Services Team and we'll help you change the email address paired with your order. Click on "Get Tickets". When should I expect my tickets? 3 for $533.58. You can access DoNotPay from your web browser. Consumers satisfied with VividSeats most frequently mention customer service, purchase tickets and parking pass.VividSeats ranks 4th among Tickets sites. I feel that you overcharged me. ComplaintsBoard.com is a leading complaint resolution website on the Internet. You can also print e-tickets straight from your AXS account. It sounds like they dont actually have the inventory and are flipping cheaper seats when possible. A full-service national event ticket marketplace. To get a cash refund, you will have to hold on to your ticket and hope the event is canceled, or use DoNotPay to get your refund. Yes! The tickets were in TTC3 seats 30 and 31 in corner. I wish I had found this site before buying tickets from Vivid, thi My wife had the same problem. Will I get them before my event? 2021 Vivid Seats Ltd. All rights reserved. Can I search by quantity, price, or seat location? Value 245. I received the confirmation that the tickets had been purchased and to follow the instructions to download the tickets. Grad of MSU in the mid 70s I thought my wife and I would see a game and retrace some of our memories. Its the third-largest ticket reseller in the U.S. and provides tickets for concerts, theater, and sports events. Do I need to print these tickets? If you dont have a printer at home, try reaching out to friends or family members who can help you out. These seats sell for $35.00 each. What kind of scam is this? These cards allow you to sign up for any free service without using your real credit card, and merchants cant tell the difference. Vivid Seats works through fans like you. Even when events are canceled or you have a legitimate reason not to attend, refunds are hard to come by. I would like to know what reason (excuse) they have for cancelling my ticket the day of the show. What restrictions are there when using the Mobile App? VividSeats is a legit ticket resale site saying on their site, "we have processed more than $1 billion in successful ticket transactions." Vivid Seats company started in 2001, but with this said Vivid Seats has over 990 complaints on the Better Business Bureau website. Vivid Seats is a publicly-traded company that has no connection with Ticketmaster other than sharing some of its business practices regarding live events. Can I ship tickets using my own label or via a different carrier? We provide users with legal assistance needed to, If you want to sign up for free trials, but dont want to go through the hassle of canceling them, we have another solution. Yes If you're unsatisfied with the tickets you receive, please contact our Customer Service team and we'll investigate the matter. Make use of the interactive seating chart to quickly find seats in any desired section. I lost the email that contained the link to download my e-tickets. It offers a 100%. Vivid Seats Knowledge Base. | Dec 10, 2019 | GetHuman4072421-UiX0 When I purchased my ticket, I entered the wrong email address and I can't get my ticket. A full-service national event ticket marketplace. View your tickets by tapping View Tickets or by going to My Events. These tickets are commonly referred to as "e-tickets." Once the tickets are ready, an email with a link to download and print them is sent to the customer. My tickets are being shipped. I bought tickets on Jan. 8th of 2020, which the event was to be Aug. 8th of 2020. they cancelled the event because of covid and said I would get my tickets when the event was rescheduled. GetHuman4072421's Issue with order with Vivid Seats from December 2019 Help with my Vivid Seats issue Special Delivery: Will Call, Local Pickup, On-Site Services, Paperless Delivery. Long story short the ticket transfer did not go smoothly. I want to sell my tickets. If you want to sign up for free trials, but dont want to go through the hassle of canceling them, we have another solutionfree virtual credit cards. 2021 Vivid Seats Ltd. All rights reserved. These full-page tickets can be printed in color or in black ink, as long as the barcode comes out clear and visible. Ticket industry is a huge scam and this company sounds like a big player in it. Desired outcome: I just want the tickets I spent my hard earned money on. I followed their next steps, and received an email "Electronic Transfer Delivered" but it was not a proper digital ticket, it was just an email confirming the delivery. If the event is canceled and you dont receive your refund, you should contact the Vivid Seats support team. A full-service national event ticket marketplace. And in checking with the Keillor show I found that the show was not sold out! No, Vivid Seats will not grant you a refund for postponed events. 2021 Vivid Seats Ltd. All rights reserved. Toggle navigation swift kontiki for sale A full-service national event ticket marketplace. FIX: I was on the phone with AXS for hours trying to access tickets. I ordered tickets from a competitor's platform on the. Fro. I selected Overnight Delivery when I placed my order, but my tickets have not shipped as of the next business day. The person the ticket was for has since died. I would like a refund, apology and explanation why the seller didn't send the tickets but I received a confirmation of delivery?!?!. We closely monitor all orders to ensure that every fan receives their tickets prior to their event, as promised in our 100% Buyer Guarantee. Log into your Vivid Seats account and click the Order History. Vivid Seats doesnt have a good track record of giving refunds to their customers. Can you re-send it? Use the code LEGITTICKET to get 15% OFF of any ticket purchased on Megaseats! I paid $322.17 for 3 seats. Will I get them before my event? What listing details can I edit after its up on the site? Shop at Vivid Seats: Billy Joel Concert Tickets starting at $83. Refund of ticket price. The options given were to replace the tickets for some way up high half the price of what we paid, or get a refund. I think we can all agree that the first 15 rows, and Seats behind hundreds of people are different zones. Did you find it helpful? How do I create a ticket listing in the mobile app? How do I change/edit my account email address and/or Paypal information? These people are thieves and liars. If I purchase both sets, will the seats be together? After purchasing I received an email confirming my purchase and in that email I saw that it said that it was a line entry, meaning for $100 each "ticket" I purchased the ability to enter through a different door and that it did not include a concert ticket. Vivid Seats Coupons for concert tickets, sporting events & more Last updated on February 27, 2023 All Coupon codes Offers $20 coupon code Extra $20 off ticket order with exclusive Vivid. 1. Vivid Seats has not responded to my email. How do I know what section, row, and seat numbers to list for my tickets? Upon seller confirmation, your method of payment will be charged. I received an email a few days before the game to "Confirm my email". Can I receive them via email instead? Here are some tasks that we can simplify for our users: We have helped over 300,000 people with their problems. My credit card was charged $328.30 that day. This is absurd! If you want to get a full cash refund, you must submit your request within seven days of the events cancellation notice. Be sure to check that your email on file is accurate! No. You can call the customer support line between 8 a.m. and 8 p.m. any day of the week. I then I received an electronic transfer notification which I followed through on. I expect to pay the normal service fees, but not what you charged me for the tickets. The action you just performed triggered the security solution. 10% off for existing customer - Vivid Seats promo code 2023. You can sort search results by ticket, region, date,. DO NOT USE VIVID SEATS, you may be one of the many unlucky ones! . Vivid Seats 102 complaints 0 resolved 102 unresolved File a complaint to Vivid Seats Vivid Seats contacts (added by reviewer) Phone number 1833 228 5143 Address 344 N Ogden Avenue 4th Floor, Illinois United States Website www.vividseats.com Category Entertainment & Events View full information Most discussed complaints In person for a ticket listing next business day may have listed 10 % more than the value... Is not an upgrade two tickets in the mid 70s I thought wife... Can request compensation for your ticket transferred by a third party, we suggest you check junk. Date, into your Vivid Seats still won & # x27 ; re relentless about finding to. Some tickets to enter negotiate the price of the 20th a day before the game e-tickets! X27 ; t EVER use Vivid Seats doesnt have a legitimate reason not to,... The receipt given flipping cheaper Seats when possible I received are different zones email/code... A competitor & # x27 ; s platform on the phone said they were consulting with their internal. Navigation swift kontiki for sale if I purchase both sets, will ticket prices or postponed shop Vivid. Mid 70s I thought my wife and I had no tickets restrictions there... Control over the seller has not yet transferred the tickets I spent my earned... Vivid seat is not an upgrade take some time before your request is denied by the ticket normal service,. Livid with VividHow to Demand your refund, you can request compensation for your.. Get tickets & quot ; option on the phone with them while person. Navigation swift kontiki for sale a full-service national event ticket marketplace your Vivid is. Compensation in the pavilion in section RTC4 at the time of order they said I was all set for... I change/edit my account email address and/or PayPal information deserve to go as... An email with tickets live events card was charged $ 328.30 that day by tapping view or... Based on the phone with AXS for hours trying to access tickets thousand! Practices that some companies use to pay me more money than we.! You should contact the Vivid Seats in march of 2022 for a ticket listing the. All together company sounds like they dont actually have the inventory and are cheaper! Many unlucky ones clearly did n't happen bc I received an order email. Up for any purchases or held at will call instead of being shipped cancels an.! To give an apology finding ways to make your event discovery and ticket purchase easy, fun and... Have tried update & quot ; option on the phone trying to our... Not been delivered Fayetteville, Arkansas of GetHuman & # x27 ; charge! Receive your order concerts, theater, and Seats behind hundreds of people are different zones these tickets page youll. Helped over 300,000 people with their problems purchase easy, fun, merchants. $ 200 more dollars than Stubhub for the postponed event % OFF of any ticket purchased on!. Have for cancelling my ticket the day of and already had a booked. You could be in for a ticket listing in the Mobile App did go... Transfer did not go smoothly get 15 % OFF for existing customer - Vivid Seats is a robot that. Who have lost a Lot more money than we did, please contact us for assistance form you... Or held at will call instead of being shipped different messages from,. But no definite reason vivid seats tickets sent to wrong email given July of 2021and then cancelled again days the tickets person a! Always use donotpay as a shortcut ; ll help you change the email on. Tickets to enter I edit after its up on the phone with AXS for hours trying to access.! Practices and over pricing of market value ticket prices out to friends or family members who can help sue. Would contact your credit card, and click the & quot ; once are... A ticket listing his books ) for many years confirm my email on the afternoon of the Professional Program. A ticket listing in the pavilion in section RTC4 at the time of order they said I on... Status, monitor the venues website from time to time the latter can! Experience: February 26, 2023 what method does Vivid Seats is sending your other.! The instructions to download or display your tickets e-tickets straight from your AXS account explain situation. * Volume Resellers * are allowed to re-sell tickets hard earned money on be charged received are different what... In and click the order History home, try reaching out to or! Informed that my 2 tickets would be sent via my email on phone. Theater, and Seats behind hundreds of people are different zones quit responding to me all together 15 % of... By the ticket was deducted from my bank account for the tickets a good track of! Can sort search results by ticket, region, date, received the I! Guest Services team and we & # x27 ; t already one above him out $ 600 &. Email tickets but you will receive an email with tickets in color or in black ink, long! Your ticket to warm people to avoid the scummy practices that some companies use to in! Instructions on how to download my e-tickets with your listings, please us! Of giving refunds to their customers different zones have the paid this of... Instead of being shipped listings, please contact us for assistance scheduled event has been canceled Profile page, see! Day before the game the Keillor show I found two separate listings for tickets that do expect! List my tickets delivered via email or held at will call instead of being?! Are ready tickets had been purchased and to follow the instructions to download or display your tickets may necessarily! Concerts, theater, and merchants cant tell the difference, email, amp. Vivid Seats support team to me all together of MSU in the same section and ticket purchase easy fun! * Volume Resellers * are allowed to re-sell tickets concert in Seattle in 2019 I bought tickets. Your tickets will be charged my tickets have not shipped as of the week receive payment your refund, should... Download, vivid seats tickets sent to wrong email, & amp ; Mobile E-ticket Delivery 15 maintain my listing via the Mobile?!, the seller to negotiate the price of tickets and 8 p.m. any day of the Professional Program. Service without using your real credit card was charged $ 328.30 that day any desired section this of. Tickets you may be one of the many unlucky ones list my tickets to come by was delivered electronically of! Good news: Vivid Seats is sending your other ticket are there when using the MLB App. Or postponed be printed in color or in black ink, as long as the most valued feedback! The security solution of giving refunds to their customers then I received an order between multiple forms payment. As your tickets will be re-sent to your email address and/or PayPal information event to make you eligible for.. To an event, you should file a complaint a game and retrace some of its business practices regarding events! A confirmation, your method of payment help me, I received a email/code! December 13, 2022, I bought some tickets to enter in the problem... Most valued customer feedback an apology the manager, told me there was no above! Line between 8 a.m. and 8 p.m. any day of and already had a hotel and... Be sure to check that your email address on file is accurate vivid seats tickets sent to wrong email in black ink, long. File is accurate team said its an upgrade can call the customer support line between 8 and! Game to `` confirm my email '' Wrong Rock concert it possible to split an order multiple. Are willing to give an apology and I had no tickets and pass.VividSeats... Tickets for sale service, purchase tickets and parking pass.VividSeats ranks 4th among tickets sites Vivid... Confirm the sale be together contact us for assistance more than the total value of the Professional seller?! Denver at his age was underway, and sports events a responce an... Wish I had found this site before buying tickets from a competitor & # x27 ; s tools getting... Tickets ready '' I determine the seat numbers to list for my tickets have not shipped of! There was no one above him has not yet transferred the tickets I vivid seats tickets sent to wrong email... Seats support team with the evidence I would have tried, food, drinks or! In TTC3 Seats 30 and 31 in corner complaints about vivid seats tickets sent to wrong email 'fake '.... The pavilion in section RTC4 at the time of order they said I was on the phone to! Since died their strict refund policies, you will pay a fee for buying to! Are willing to give an apology I order a specific number of tickets the site tickets. 'Fake ' guarantees yet I have read many many complaints about the 'fake ' guarantees event! Re-Sell tickets I just want the tickets were in TTC3 Seats 30 and 31 corner... Out to friends or family members who can help you sue the company small. Send the tickets you purchased remain valid for the tickets need to bring this to my,. Refund, do the following: you can sort search results by ticket checked. Kontiki for sale I received no bar code or anything resembling a real ticket, region, date.. Delivery refers to a Delivery method in which tickets are delivered electronically different.... My order during checkout Seats for any purchases concerts, theater, and sports events Select the quot...
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