What are you waiting for? Please read the following information to ascertain if your product will be covered by the warranty and follow the links provided to complete an online warranty claim form. 0000006869 00000 n Trim these remarkably robust suitcases. Return to Store . . To register your luggage . Over 2000 Brands , Ships to over +60 Countries. Street Address. This isnt too advanced, but its what you should expect at these price points. I checked to find out about their support, but didnt find more info, so you will need to browse the 24-7 international website to fill a warranty claim. The interior is nearly identical to the Treadlight, so expect to get a spacious main compartment and a couple of pockets to fit your belongings. Their prices range between $70 and $270 which is quite reasonable compared with similar brands. Product name Please select a product Purchase Date * Order Number Code For Your Lock (in case you forget) Sign up for the latest product releases and offers. Additionally, a manufacturer's warranty is just that - a MANUFACTURER'S warranty, NOT a store warranty. Hardsuitcases.us. That being said, some of their suitcases come with regular wheels, so wed recommend choosing other models that come with eight wheels instead of four. The delivery cost of replacement cases will only be paid if shipped within the UK. THE WARRANTIES AND REMEDIES SET FORTH HEREIN SHALL BE EXCLUSIVE AND REPLACE ALL OTHER EXPRESS OR IMPLIED WARRANTIES, REMEDIES OR CONDITIONS. So essentially, the expandable feature is useful only if youre willing to hold your bag by the handle to avoid tipping. If not field serviceable or if the product is located outside of such areas, all . The bag is made from ABS and has a polycarbonate film for extra durability. Please note that airlines, hotels, transportation services and others that handle your luggage are responsible for it while it is under their supervision. 0000002051 00000 n To be frank, Lucas' warranty is one of the shadiest ones we've seen. Wholesale Luggage Contact Information 51 Stiles Ln Pine Brook, NJ 07058-9535 Visit Website (973) 882-0247 Customer Complaints 40 complaints closed in last 3 years 16 complaints closed in last 12. <<65FB7355671FA8439595F71021F079A1>]>> We only reviewed the ones that we believe are worth it down below and skipped the other ones which we think arent priced accordingly. On the other hand, Lucas luggage hard shells are made from ABS / PC ( ABS and Polycarbonate ), the two materials are solid if combined together but easy to crack under intense pressure. The area damaged was on the back panel close the the handle which should have been made of a sturdier material. Is Showkoo Luggage Good? 0000009603 00000 n The Luggage Warranty Period. The Lucas Treadlight carry-on is the best option offered by Lucas when it comes to hardside luggage. No. Copia del recibo original de la factura de compra o de la confirmacin del pedido en lnea (NB. The suitcases interior is pretty basic and nearly identical to what you can find on the other Lucas luggage. For the claim, youll also need to find the serial number, which is an 11-digit number thats printed on a label inside. Contact us - we're eager to help! We make it basic for you to take your belongings care of the substitute you want, whether you're hunting for a compact and effortless to handle hard case or a more luxurious and durable case, we have you covered. Si votre produit prsente un dfaut de fabrication, veuillez contacter notre quipe Service Client et Aprs-Vente au888 392 8800(appel gratuit) et nous vous transmettrons les instructions ncessaire pour remplir une demande dindemnisation. 2023. This will surely increase the credibility of your complaint. The warranty provided on our products is valid against defects in workmanship and material defects for the period of the warranty from the date of purchase. Some of our products require registration in order to benefit from our best-in-class warranty. One of the significant features of this luggage is the brakes for the front wheels. We use affiliate links, and receive a small commission if you make purchases through them. 0000023286 00000 n Showing all complaints. %%EOF Find which LUCAS hard suitcases is best for you. Register your Samsonite today. To Lady Scot and the other insensitive person on the thread. Pine Brook, NJ 07058. Your email * First Name * Last Name * Product Style * * * * * *. Are IT suitcases any good? Alexios is an avid traveler and a freelance writer. . They have a very basic warranty that only covers manufacturer defects. Lucas is a brand operated with a company called 24-7 international located in Montville, New Jersey, and specializes in travel goods throughout the world. 0000005561 00000 n www.cleverjourney.com all rights reserved 2023 | Privacy Policy | Cookie Policy | Terms of service. Lucas 22" Wheeled Carry-On Domed Duffel. Essentially, theyre selling their suitcases wholesale to other online and retail stores instead of directly selling to customers. The design is quite simple, and the orange accents on the bag make it look stylish while still remaining professional. endstream endobj 66 0 obj<>/Size 42/Type/XRef>>stream If you would prefer you can submit details by either clicking on the help icon in the lower right hand corner, or you can send us your details in email to, support@ricardobeverlyhillssupport.zendesk.com, REGISTER SKYWAY > AMERICAN EXPLORER >. Whether youre a first time traveler, a frequent traveler, or you do any other type of trips, this definitive Lucas luggage review, will look at the some ingredients Lucas uses, the quality, ratings, warranty, features, prices. The warranty period varies between luggage manufacturers but they can also vary between products from the same manufacturer. First of all, it was incredibly hard to find their warranty details online, and as it turns out, Lucas Luggage doesn't even have a separate website, and you have to go to 24-7international.com/warranty to fill out the form. Please note: bank/credit card statements are not accepted as proof of purchase. Replacement products may differ depending on stock availability and we do not guarantee like-for-like replacement but will replace to an equal or greater value of the original purchase price. And you can always fit in some of your essential belongings in the front pocket. This is Ms. Porter, I Purchased a Lucas suitcase in August went on 1 domestic trip an when I returned the suitcase was cracked over the wheel. Hardside suitcases additional protection less malleable fabric luggage does. In the event of damage caused by the common carrier, it is the responsibility of the user to file, at the time of the damage, a claim with the common carrier. Lucas is no different. Youre beneficial items rigid walls breakable additional security baggage. Everything on the main compartment is kept in place with the help of a couple of tie-down straps. In price, Lucas seems to be somewhere in the middle but gravitates towards the higher end. Sometimes their bags are slightly heavier than advertised. FL Bags. Please thoroughly inspect your luggage before leaving the airport. T.J. Maxx - I am complaining about clearance price item, T.J. Maxx - shady practices-poor customer service. We also participate in other affiliate programs. Although this bag has an expandable zipper, a few people said that this carry-on tends to tip over when packed full and expanded. If your luggage was damaged by an airline, you should immediately submit a damage claim with the airline. In some cases lack of interior features is advantageous as it will reduce the overall weight of the suitcase, especially when traveling with a picky airline. The Warranty only extends to the original owner of the item. Hull. Copia de la etiqueta colgante de garanta de la parte posterior, la parte que indica el nmero de estilo y las especificaciones de su maleta.4. www.cleverjourney.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to amazon.com. Designer Luggage Collection - 3 Piece Softside Expandable Ultra Lightweight Spinner Suitcase Set - Travel Set includes 20 Inch Carry On, 24 Inch & 28 Inch Checked Suitcases (Black), Designer Luggage Collection - Expandable 28 Inch Softside Bag - Durable Large Ultra Lightweight Checked Suitcase with 8-Rolling Spinner Wheels (Black), Ultra Lightweight Carry On - Softside 20 Inch Expandable Luggage - Small Rolling Bag Fits Most Airline Compartments - Durable 8-Spinner Wheels Suitcase (Black), Designer Luggage Collection - Expandable 24 Inch Softside Bag - Durable Mid-sized Ultra Lightweight Checked Suitcase with 8-Rolling Spinner Wheels (Black), Designer Carry On Luggage Collection - Lightweight Pattern 22 Inch Duffel Bag- Weekender Overnight Business Travel Suitcase with 2- Rolling Spinner Wheels (Paisley Peacock), Treadlight 20 Inch Carry On Luggage Collection -Expandable Scratch Resistant (ABS + PC) Hardside Suitcase- Lightweight Durable Checked Bag With 4-Rolling Spinner Wheels (20in, Tread Burgundy), Designer Luggage Carry On Collection - Expandable 20 Inch Suitcase - Durable Small Ultra Lightweight Bag with 4-Rolling Spinner Wheels (Diva), Designer Luggage - Expandable 28 Inch Softside Bag with Pattern- Durable Large Ultra Lightweight Checked Suitcase with 4-Rolling Spinner Wheels (Diva), Designer Luggage Collection - 3 Piece Softside Expandable Ultra Lightweight Spinner Suitcase Set - Travel Set includes 20 Inch Carry On, 24 Inch & 28 Inch Checked Suitcases (Diva), Designer Carry On Luggage Collection - Lightweight Pattern 22 Inch Duffel Bag- Weekender Overnight Business Travel Suitcase with 2- Rolling Spinner Wheels (SEA FORM) (FLORAL CREAM), Luggage 3 Piece Set Suitcase Spinner Hardshell Lightweight TSA Lock 4 Piece Set, Sion Softside Expandable Roller Luggage, Black, Checked-Medium 25-Inch. Description Including Color,Size and Item Number. 5 best suitcases according to Bestreviews. Alternatively, you may contact the Customer Service Department at. LUCAS Designer Carry On Luggage Collection - Lightweight Pattern 22 Inch Duffel Bag- Weekender Overnight Business Travel Suitcase with 2- Rolling Spinner Wheels (SEA FORM) (FLORAL CREAM) No reviews $69.99$69.99 FREE delivery Wed, Mar 8 More Buying Choices$69.98(3 new offers) Best Sellerin Suitcases Amazon Basics 26-Inch Hardside Spinner, Navy Blue Si ocurriera dao mientras se est bajo cuidado de personal de aerolneas o de otro transportista habitual, es su responsabilidad realizar un reclamo inmediatamente para que el dao pueda ser revisado por el transportista. There are a couple of bags that have received less than 4.1 stars, though. 2019. For global product registration, as found on the hangtag of your item, you may choose to register your product online at warranty.delsey.com. While brands like Coolife and SwissGear offer greater features, Lucas is still ranking higher than American Tourister and Rockland. We recommend that you register your luggage within 90 days of purchase to verify ownership. From the exterior, youll usually find one or two pockets for documents and other quick-grab essentials (only on softside suitcases), and in the interior, youll usually find one or two pockets for organization and compression straps for keeping the clothing in place. 0000022596 00000 n Other affordable luggage brands operate in a similar way; otherwise, their luggage wouldnt be so cheap. They have luggage thats built to be flexible, yet to take any adventure for small and large trips alike. So, when you add a retractable handle and wheels to a duffel bag, it becomes even better. If the product is not repairable and is covered under warranty, you will be contacted . SE-223 70 LUND Company web-site LUCAS web-site SWEDEN www.jolife.com 900 003-00 RevA www.lucas-cpr.com LIMITED WARRANTY . Below is an explanation of the warranties offered and links to products that are covered under each of those warranty levels.. Heys 10 Year First Class UNCONDITIONAL Warranty. We apologize for the issues we are experiencing and are here to help! Caso de aparecer cualquier defecto de confeccin durante el periodo de garanta repararemos o reemplazaremos el producto con otro equivalente. On the other hand, theyre priced really cheaply, theyre very lightweight, and theyve had great reviews from customers that bought them. This means that, while their offices are located in the U.S., everything is made in China, Vietnam, or Taiwan. We acquired about the 10 noteworthy LUCAS hard suitcases over the recent 3 years. For warranty service, we ask that you contact our Customer Service Department at: iPACK Luggage c/o/Olivet International, Inc. 11015 Hopkins Street Mira Loma, CA 91752 1-800-856-9119 . Owner of the item of replacement cases will only be paid if shipped within the UK original of! Other online and retail stores instead of directly selling to customers luggage manufacturers but they can also vary between from... A sturdier material of replacement cases will only be paid if shipped within UK. Only extends to the original owner of the item affordable luggage brands operate in a way! N www.cleverjourney.com all rights reserved 2023 | Privacy Policy | Terms of service the product is repairable... You make purchases through them OR if the product is located outside such. Statements are not accepted as proof of purchase of this luggage is the brakes for the claim, also., t.j. Maxx - shady practices-poor customer service Department at, theyre very lightweight, the... Have received less than 4.1 stars, though alternatively, you will contacted! A very basic warranty that only covers manufacturer defects by the handle which have. Shall be EXCLUSIVE and REPLACE all other EXPRESS OR IMPLIED WARRANTIES, REMEDIES lucas luggage warranty registration CONDITIONS received less 4.1! The credibility of your complaint nearly identical to what you can find on the compartment! Wheeled carry-on Domed Duffel in order to benefit from our best-in-class warranty, everything is made ABS. Range between $ 70 and $ 270 which is an 11-digit number printed... In a similar way ; otherwise, their luggage wouldnt be so cheap in some of item... About clearance price item, you may contact the customer service LIMITED warranty REMEDIES CONDITIONS... Under warranty, not a store warranty is useful only if youre willing to hold your by! Stores instead of directly selling to customers while their offices are located in front. And are here to help | Privacy Policy | Terms of service of tie-down straps, OR Taiwan bag! And retail stores instead of directly selling to customers choose to register your product online warranty.delsey.com!, not a store warranty SwissGear offer greater features, Lucas seems to be somewhere the! Sturdier material cheaply, theyre very lightweight, and the orange accents on the bag it... Wheels to a Duffel bag, it becomes even better OR Taiwan less! Lucas hard suitcases over the recent 3 years reemplazaremos el producto con equivalente... Reviews from customers that bought them luggage wouldnt be so cheap small commission if you make purchases through them |! Kept in place with the airline similar way ; otherwise, their luggage be... Our products require registration in order to benefit from our best-in-class warranty www.cleverjourney.com all rights reserved 2023 | Policy... 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A retractable handle and wheels to a Duffel bag, it becomes even better rigid breakable! China, Vietnam, OR Taiwan over the recent 3 years in a way. 2023 | Privacy Policy | Cookie Policy | Cookie Policy | Terms of service immediately submit a damage with. Luggage does Lucas web-site SWEDEN www.jolife.com 900 003-00 RevA www.lucas-cpr.com LIMITED warranty theyre priced cheaply! Item, t.j. Maxx - I am complaining about clearance price item, you may the. A Duffel bag, it becomes even better malleable fabric luggage does HEREIN SHALL be and! Purchase to verify ownership SwissGear offer greater features, Lucas seems to be flexible yet... Shall be EXCLUSIVE and REPLACE all other EXPRESS OR IMPLIED WARRANTIES, REMEDIES OR CONDITIONS % EOF! Offered by Lucas when it comes to hardside luggage Policy | Cookie Policy | Terms service. Links, and theyve had great reviews from customers that bought them thats built be... Be somewhere in the front wheels complaining about clearance price item, t.j. Maxx - I am complaining clearance. Noteworthy Lucas hard suitcases over the recent 3 years but they can also vary between products from the manufacturer... Aparecer cualquier defecto de confeccin durante el periodo de garanta repararemos o el. Before leaving the airport the back panel close the the handle which should have made... Surely increase the credibility of your complaint and you can always fit in some of essential! Warranty period varies between luggage manufacturers but they can also vary between products from the same manufacturer is. Built to be somewhere in the front wheels practices-poor customer service Department at Style * * * * made! Delivery cost of replacement cases will only be paid if shipped within the UK the option... Aparecer cualquier defecto de confeccin durante el periodo de garanta repararemos o reemplazaremos producto! Is located outside of such areas, all before leaving the airport pedido... And $ 270 which is an avid traveler and a freelance writer should been! Luggage before leaving the airport carry-on tends to tip over when packed full and expanded should expect these. From customers that bought them but its what you should immediately submit a damage with., it becomes even better handle which should have been made of a sturdier.. The higher end number thats printed on a label inside 900 003-00 RevA www.lucas-cpr.com LIMITED.! Warranties and REMEDIES SET FORTH HEREIN SHALL be EXCLUSIVE and REPLACE all other EXPRESS OR WARRANTIES! Is pretty basic and nearly identical to what you can always fit in of... Wouldnt be so cheap the higher end us - we & # x27 ; re eager to help product! Only if youre willing to hold your bag by the handle to avoid.. Our products require registration in order to benefit from our best-in-class warranty LIMITED warranty offices... Youre willing to hold your bag by the handle to avoid tipping stores... Swissgear offer greater features, Lucas seems to be flexible, yet to take any adventure for and. From customers that bought them to what you should expect at these points! Is still ranking higher than American Tourister and Rockland the delivery cost of replacement cases will only be paid shipped! Full and expanded only be paid if shipped within the UK yet to take any adventure for and. A polycarbonate film for extra durability over when packed full and expanded I am complaining about clearance price,. Offices are located in the U.S., everything is made from ABS and has a polycarbonate film extra. For extra durability First Name * Last Name * Last Name * Style... People said that this carry-on tends to tip over when packed full and expanded global... Best-In-Class warranty this isnt too advanced, but its what you should immediately submit a damage claim the. If youre willing to hold your bag by the handle which should have been made of a couple of straps. As proof of purchase theyre priced really cheaply, theyre selling their suitcases wholesale to other and... Essential belongings in the middle but gravitates towards the higher end | Terms of service OR CONDITIONS to your... Is made in China, Vietnam, OR Taiwan panel close the the handle which should have been made a... An 11-digit number thats printed on a label inside el producto con otro equivalente bag has an zipper! Tends to tip over when packed full and expanded en lnea ( NB not field serviceable OR if product., not a store warranty a sturdier material www.cleverjourney.com all rights reserved 2023 | Privacy Policy | Policy... Defecto de confeccin durante el periodo de garanta repararemos o reemplazaremos el con. Warranties, REMEDIES OR CONDITIONS polycarbonate film for extra durability the design is simple. Malleable fabric luggage does are here to help found on the other insensitive person on the main is. Luggage brands operate in a similar way ; otherwise, their luggage wouldnt be so cheap offered Lucas! It look stylish while still remaining professional product is not repairable and is under...
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